Kevin Liles
Vancouver
Summary
Results-driven professional with expertise in project management and client interaction. Skilled in documentation management and order fulfillment, ensuring timely project completion and strong customer satisfaction.
Overview
30
30
years of professional experience
Work History
Consultant/Support Coordinator
Tri Phase Electric Supply Co.
Vancouver
01.2025 - 09.2025
- Supported project management by organizing schedules and resources.
- Maintained documentation for project processes and client interactions.
- Reviewed existing policies and procedures to suggest necessary improvements.
- Managed multiple projects simultaneously ensuring timely completion.
Inside/Outside Sales Representative
Vancouver Bolt Supply Co.
Vancouver
08.2021 - 01.2025
- Developed relationships with clients to understand their product needs.
- Provided customer service, including phone sales, and counter sales.
- Conducted lead follow-up, and fielded incoming sales calls.
- Collaborated with warehouse staff for accurate order fulfillment processes.
- Managed customer accounts, ensuring timely follow-up and support.
Inside Sales Representative
Tri Phase Electric Supply Co.
Vancouver
03.2006 - 03.2020
- Maintained warehouse inventory.
- Outsourced for the customer if the product type was not inventoried.
- Managed lighting installation projects.
- Reconciled invoices from suppliers.
- Resolved customer inquiries and issues promptly, ensuring client satisfaction and retention.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Handled material and installed energy efficient lighting.
Inside Sales Representative
Branom Instruments
Portland
10.2004 - 03.2006
- Provided customers with product information, pricing and availability.
- Negotiated prices, terms of sale and service agreement to close transactions.
Inside Sales Manager
Cascade Controls
Portland
01.1996 - 09.2004
- Led inside sales team to enhance customer engagement and satisfaction.
- Provided product training.
- Facilitated excellent vendor relations.
Skills
- Project management
- Client interaction
- Documentation management
- Customer relationship management
- Order fulfillment
- Inventory control
- Effective communication
- Relationship building
- Industry knowledge
- Upselling
- Active listening
Timeline
Consultant/Support Coordinator
Tri Phase Electric Supply Co.
01.2025 - 09.2025
Inside/Outside Sales Representative
Vancouver Bolt Supply Co.
08.2021 - 01.2025
Inside Sales Representative
Tri Phase Electric Supply Co.
03.2006 - 03.2020
Inside Sales Representative
Branom Instruments
10.2004 - 03.2006
Inside Sales Manager
Cascade Controls
01.1996 - 09.2004