Kevin Machi
Parrish,FL
Summary
Dynamic Salesforce administrator and pharmacist with a proven track record at MCR Health Services. Expert in Salesforce customization and workflow management, enhancing operational efficiency. Successfully led medication therapy initiatives and community outreach, while mentoring staff to elevate service quality. Committed to optimizing patient outcomes and driving strategic growth through innovative solutions. Knowledgeable, with strong background in Salesforce Administration. Successfully managed and streamlined CRM systems, enhancing user adoption and system efficiency. Demonstrated ability in automating complex processes and providing valuable training to users.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacist
MCR Health Services
02.2022 - Current
- Led medication therapy management initiatives to optimize patient outcomes and ensure adherence to treatment plans.
- Implemented efficient workflow processes within the pharmacy, reducing wait times for patients and improving service delivery.
- Collaborated with healthcare providers to develop comprehensive care plans tailored to individual patient needs.
- Engaged in community outreach programs to promote health awareness and improve access to pharmaceutical care services.
Salesforce-administrator
Self Emplyed
12.2023 - 12.2025
- Administered Salesforce platform, ensuring data accuracy and system integrity.
- Implemented user access controls, enhancing security and compliance measures.
- Customized Salesforce dashboards and reports to improve decision-making processes.
- Conducted regular system audits to identify areas for improvement in workflows.
- Streamlined data entry processes, reducing input errors and improving efficiency.
Pharmacy Owner
Nutmeg Pharmacy
08.2015 - 07.2021
- Managed daily operations, ensuring compliance with pharmacy regulations and standards.
- Supervised staff training programs to enhance service quality and customer satisfaction.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed strategic marketing campaigns to increase community engagement and drive sales growth.
- Mentored junior pharmacists, fostering professional development and enhancing team performance.
Education
Doctor of Pharmacy - Pharmacy
University of St. Josephs
Hartford, CT05-2017
Skills
- Salesforce customization
- User administration
- Workflow management
- Process automation
- Salesforce analytics
- Data management
- Salesforce configuration
Certification
- Certified Sales Force Certified Platform Administrator - April 2024
- Salesforce Certified Platform App Builder Certification - Oct. 2025
- SalesForce Certified Associate - Sept. 2023
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Salesforce-administrator
Self Emplyed
12.2023 - 12.2025
Pharmacist
MCR Health Services
02.2022 - Current
Pharmacy Owner
Nutmeg Pharmacy
08.2015 - 07.2021
Doctor of Pharmacy - Pharmacy
University of St. Josephs