Kevin Macias
Fairfield
Summary
IT professional with extensive experience in supporting IT systems for power plants. Expertise in hardware troubleshooting, software installation, and Windows operating systems. Focus on resolving end-user issues and providing technical support efficiently.
Overview
4
4
years of professional experience
Work History
Onsite Support Technician
Cams Bluewire Technology
Houston
07.2022 - 08.2025
- Supported five power plants in the NJ area with IT infrastructure, including network, server, and workstations for business.
- Troubleshoot and configure networking equipment, including Cisco and Fortinet.
- Configure, troubleshoot, and support Windows servers in a virtual environment.
- Assist users onsite with Windows workstations, desktops, and laptops.
- Application support on end-user machines such as (PI Process Book, CEMS, Redtag, Hexagon).
- Transitioned Windows 10 systems to Windows 11, improving user experience and system efficiency.
IT Travel Field Technician
US LBM
Hammonton
10.2021 - 06.2022
- Installed Cisco switches and new workstations weekly across Texas, ensuring seamless network operations.
- Implemented deployment of 30-40 workstations each week onsite, establishing user accounts and setting up printers.
Education
Certification - Hacker U Cybersecurity Professional Bootcamp
New Jersey Institute of Technology
Newark, NJ11-2021
Associate of Science - Computer And Information Sciences
Passaic County Community College
Paterson, NJ05-2016
Skills
- Network troubleshooting
- Server configuration
- Windows administration
- Application support
- Hardware installation
- Systems deployment
- Ticketing system management
Timeline
Onsite Support Technician
Cams Bluewire Technology
07.2022 - 08.2025
IT Travel Field Technician
US LBM
10.2021 - 06.2022
Certification - Hacker U Cybersecurity Professional Bootcamp
New Jersey Institute of Technology
Associate of Science - Computer And Information Sciences
Passaic County Community College
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