Kevin McAllister

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Recruited, interviewed and hired employees.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Responsible for ordering all inventory in the store.
• Helped develop, promote and train multiple crew members to a leadership role.

*Also worked at McDonald's in Commerce, MI. (8300 Richardson Rd) from 6/2022 - 10/2023 and was able to effectively balance all day to day responsibilities of the position both locations under two different owners and meet there expectations.

• Delivered packages to customer doorsteps and business offices and adept to taking multiple orders per delivery and completing within the given time frame.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved delivery accuracy by diligently checking orders before departure.
• Achieved record of zero accidents through adherence to traffic laws and safety protocols.
• Helped train both new drivers and insiders.
• Have worked at multiple pizza restaurant and am both capable and competent at any station.

• Developed strong working relationships with staff fostering a positive work environment.
• Managed hundreds of employees in different retail environments
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and on boarding of new employees to maintain adequate staffing levels.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coached new employees, ensuring smooth on boarding process and quicker adaptation to their roles.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Other divisions of responsibility include LP adherence and reporting and customer information capture