Keven McCarren
Chandler,Arizona
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Assistant Produce Manager
Safeway
SCOTTSDALE, ARIZONA
09.2023 - Current
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.
Produce Manager
Sprouts
06.2023 - 09.2023
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Salesperson
Gilchrist Auto
09.2018 - 01.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Club Fitter/Customer Service
Puetz Golf
04.2014 - 09.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
A+ , N+ & Sec+ - Cyber Security
Spring Board
10-2024
Associate of Arts - Business Management
Eastern Gateway Community College
Steubenville, OH08.2024
High School Diploma -
Lakes High School
Lakewood, WA2008
Skills
- Customer Focus
- Motivational Abilities
- Influencing skills
- Problem-Solving
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Time Management
- Customer Relations
- Decision-Making
Timeline
Assistant Produce Manager
Safeway
09.2023 - Current
Produce Manager
Sprouts
06.2023 - 09.2023
Salesperson
Gilchrist Auto
09.2018 - 01.2023
Club Fitter/Customer Service
Puetz Golf
04.2014 - 09.2018
A+ , N+ & Sec+ - Cyber Security
Spring Board
Associate of Arts - Business Management
Eastern Gateway Community College
High School Diploma -
Lakes High School
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