Seeking a position where my expertise and/or educational background will allow me to make a positive contribution to a progressive company.
Proven ability to manage multiple tasks efficiently while collaborating effectively within teams. Strong customer service skills demonstrated through consistent positive feedback and high satisfaction ratings. Committed to delivering results and enhancing team performance through effective communication and problem-solving. Experienced in adapting to dynamic environments and meeting diverse client needs.
Responsible, reliable, and strong interpersonal skills.
Competent in following detailed instructions.
Highly motivated, friendly, determined, creative, punctual, and open-minded.
Enthusiastic, diligent, and measured leader.
Overview
22
22
years of professional experience
1
1
Certification
Work History
JD ART EXPO
New York
10.2024 - Current
Executed fireguard duties to ensure safety compliance.
Supervised daily sweeps for outdoor area clearance.
Secured client assets through vigilant monitoring and protection.
Oversaw staff performance to maintain operational standards.
Delivered courteous, professional customer service consistently.
Citadel Security Agency
New York
09.2012 - Current
Performs fireguard duMes
Outdoor traffic security duMes
Supervised daily sweeps to clear outdoor area
Fireguard/Security at special events: Jacob Javits ConvenMon Center, Pier 92/94
New York Comic con
Mercedes Benz fashion week
The Westminister Kennel Club
Concerts/Raves ex. Edc,Pasha, Knockdown Center, etc.
Macklowe Gallery
Vision expo
NY Auto show
Anime con
FanaMcs Fest
Marymount Junior/High School
Tefaf AnMcs Show
Formula E Race Car Event
Sneaker Con
Celebrity Escort/ Celebrity Bouncing
Security Supervisor/Project Manager
Upsilon Ventures
New York
10.2012 - 01.2015
Project Manager at Bryant Park Ice Rink and Kiosk.
Consulted with management on plethora of logistics/security issues
Coordinate Security staff
Celebrity/ Money transfer Escort
Bouncer for parties and other festivales.
Supervised security team to ensure safety protocols were followed consistently.
Monitored surveillance systems to detect and respond to suspicious activities.
Managed scheduling and deployment of security staff across multiple shifts.
Built and established strong partnerships with teams, vendors and contractors.
Supervised security guards/patrolmen.
Allegiance ProtecMon Group
New York
12.2011 - 01.2013
Executed fireguard duties to ensure safety protocols were maintained.
Managed outdoor traffic security, ensuring continuous flow and restriction compliance.
Supervised outdoor staff to enhance operational efficiency and performance.
Snowfall Removal
ChrisMe Cleaners JFK
Queens
12.2009 - 01.2012
D.F. King & Co., Inc.
New York
08.2009 - 09.2009
Make outbound and inbound calls to shareholders to answer quesMons or take votes in connecMon with a campaign on behalf of American Funds
Proxy SolicitaMon and Corporate/ Financial CommunicaMons Firm
Survey Interviewer
Universal Survey Company
New York
01.2009 - 03.2009
Team Conducted Market Research Survey by telephone.
Read Verbatum and Typed Opinions/Answers from interviews.
Surveyed unMl met quota
Maintenance Worker
Irving Scrap metal Company
Brooklyn
08.2007 - 09.2007
Responsible for liming heavy metal for cleaning.
Responsible for keeping work areas clean.
Organized scrap metal for next day's work
Basketball Coach
Saint Therese of Lisieux
Brooklyn
01.2004 - 12.2006
Supervised a team of 15 boys (under10) for basketball pracMce.
Monitored team pracMce twice a week for 2 hours sessions.
Prepared team to compete in weekly basketball games.
Prepared team to compete in borough-wide tournaments.
Education
High School Diploma -
ConMnental Academy
Mirmar, FL
06.2007
Skills
Customer relationship management
Security supervision and event planning
Logistics coordination
Risk assessment and management
Conflict resolution strategies
Attention to detail
Team leadership and collaboration
Effective communication skills
Problem solving and decision-making
Professional integrity
Dependability and responsibility
Active listening techniques
Computer proficiency including Microsoft Office
Flexibility and adaptability
Computer skills
References
Laurence B, New York, NY, (917) 660-6411, Account Manager