Summary
Overview
Work History
Education
Skills
Software
Timeline
Intern

KEVIN MCLEOD

Bay Shore,.Y.

Summary

Versatile IT Support Specialist tackles diverse hardware and software realities. Trusted to safeguard both physical assets and digital files against unwanted intrusion. Successful provider of on-site network security and technical response services.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work History

Nurse Attendant

Northwell Health Southside Hospital
Bay Shore, NY
02.2017 - Current
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Obtained client medical history, medication information, symptoms and allergies.

Logistics Associate

Old Navy
Bay Shore, NY
01.2011 - 01.2015
  • Door-to-floor shipment processing
  • Replenishment from stock
  • Mark-to-move price changes and merchandising.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Managed system support functions to set priorities and service levels expectations.
  • Generated documentation and information required for customer shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Customer Specialist

Best Buy
Bay Shore, NY
01.2010 - 01.2011
  • Assisted customers in finding and choosing electronic products
  • Described and explained use of products to customers
  • Performed stocking and general maintenance of store
  • Rang up and completed cash and credit transactions.
  • Assessed and offered solutions to improve procedures and customer experiences.
  • Provided customers with detailed information on company products, services and materials.
  • Responded to customer inquiries via phone, email and web-based platforms.
  • Scheduled technician repair appointments at customer request.
  • Identified customer issues with products or services, investigated causes and initiated resolutions.

Education

BOCES Certified Medical Assistant Bellport -

Eastern Suffolk
01.2011 - 01.2012

Medical Billing/Business - undefined

Farmingdale State College
01.2010 - 01.2011

undefined

Bay Shore High School
01.2005 - 01.2009

Awards Medical Assistant Certificate Phlebotomy Certificate EKG Certificate Nurse Assistant Certificate Red Cross CPR/ AED License - undefined

01.2012 - 01.2013

Skills

    Help Desk Operations

undefined

Software

Computer Hardware Knowledge

Computer Software Knowledge

Internet Applications

Networks

Operating Systems

Troubleshooting

Social Media Experience

Software Installation

Microsoft Office

Maintaining servers, routers, and PCs

Attention to Detail, Problem Solving, Communication, Multitasking, Customer service, Teamwork Organization, Patience, Decision Making, Working under pressure, Time Management, Analytical Skills, Creativity

Timeline

Nurse Attendant

Northwell Health Southside Hospital
02.2017 - Current

Awards Medical Assistant Certificate Phlebotomy Certificate EKG Certificate Nurse Assistant Certificate Red Cross CPR/ AED License - undefined

01.2012 - 01.2013

Logistics Associate

Old Navy
01.2011 - 01.2015

BOCES Certified Medical Assistant Bellport -

Eastern Suffolk
01.2011 - 01.2012

Customer Specialist

Best Buy
01.2010 - 01.2011

Medical Billing/Business - undefined

Farmingdale State College
01.2010 - 01.2011

undefined

Bay Shore High School
01.2005 - 01.2009

Similar Profiles

CREATE PROFILE
KEVIN MCLEOD