Kevin McMahon
Medway,MA
Summary
Dynamic professional with a proven track record at Charles River Bank, excelling in relationship building and customer satisfaction. Leveraged attention to detail to enhance branch operations and streamline account processes, significantly improving efficiency. Recognized for fostering a positive team environment while training new staff and managing customer inquiries effectively.
Overview
3
3
years of professional experience
Work History
Personal Banker
Charles River Bank
10.2024 - Current
- Facilitated teller functions handling large amounts of money at once, along with balancing ATMs.
- Advised clients on financial products to enhance their banking experience and meet individual needs.
- Managed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Collaborated with team members to streamline account opening procedures, increasing efficiency.
Shift Leader
Dunkin' Donuts
08.2022 - 08.2025
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored new team members, fostering a collaborative work environment.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Implemented efficient workflow processes, enhancing overall team productivity.
Education
BBA - Finance
Bryant University
Smithfield, Rhode Island, RI05-2029
High School Diploma -
Medway High School
Medway, MA06-2025
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Positive attitude
- Attention to detail
- Interpersonal skills
- Client relationship management
Timeline
Personal Banker
Charles River Bank
10.2024 - Current
Shift Leader
Dunkin' Donuts
08.2022 - 08.2025
BBA - Finance
Bryant University
High School Diploma -
Medway High School