Kevin Mendoza
Opa-locka,FL
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
Work History
Property Manager
UNEAKS MANAGEMENT LLC
11.2014 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Blackjack Dealer
Seminole Hardrock Casino
05.2012 - 02.2015
- Inspected, shuffled and delivered cards to guests in play at gaming table.
- Completed daily money reports and balancing.
- Communicated with winners and losers about processes.
- Dealt cards and winnings to customers.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Customer Service Representative Agent
American Express, AMEX
03.2011 - 05.2012
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Medical Assistant Certificate - Medical Assisting
Nyack College
Nyack, NY02.2003
Associate of Science - Electrical Engineering
New York City Technical College
New York, New York09.2002
High School Diploma -
Chelsea Vocational High School
New York, New York06.2000
Skills
- Investment Properties
- Maintenance Knowledge
- Manage Rentals
- Rental Pricing Strategies
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
UNEAKS MANAGEMENT LLC
11.2014 - Current
Blackjack Dealer
Seminole Hardrock Casino
05.2012 - 02.2015
Customer Service Representative Agent
American Express, AMEX
03.2011 - 05.2012
Medical Assistant Certificate - Medical Assisting
Nyack College
Associate of Science - Electrical Engineering
New York City Technical College
High School Diploma -
Chelsea Vocational High School
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