Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Contreras

Dundalk,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Property Manager

ST Management, LLC
11.2021 - Current
  • Completed final move-out walk-throughs with tenants to identify required repairs
  • Followed up on delinquent tenants and coordinated collection procedures
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
  • Collected, completed, and processed lease applications
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
  • Established key relationships with potential leasers and renters.

Owner/Operator

Evolution Home Services, LLC
02.2020 - Current
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects
  • Directed day-to-day operational aspects of project and scope and monitored progress of construction activities
  • Put together estimates, specifications and other project documents
  • Developed and executed pre-construction milestones on project schedule.

Sales Manager

Maryland Tree Experts
07.2018 - 05.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Resolved customer issues quickly to close deals and boost client satisfaction
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
  • Exceeded monthly sales targets and quotas consistently.

Lending Assistant

Bay Capital Group, LLC
08.2019 - 02.2020
  • Communicated with customers daily to request information and complete paperwork
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns
  • Answered inquiries and provided superior customer service to clients
  • Helped loan officers in preparing repayment plans for timely processing.

Sales Associate

EastCoast Automotive, Inc
12.2017 - 07.2018
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
  • Negotiated purchase prices and explained sales, warranty, and optional products
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
  • Met customers on lot and in showroom to discuss available vehicles and options.

Education

High School Diploma -

Fork Union Military Academy Fork Union
05.2016

Skills

  • Fair Housing Mandates
  • New Construction
  • Affordable Housing Programs Knowledge
  • Multi-Family Property Management
  • Leasing and Sales
  • Property Tours
  • City and County Regulations
  • Tenant and Eviction Laws
  • Sales and Marketing
  • MRI Accounting Software
  • Building Operations
  • Administrative Leadership
  • Knowledge of Building Codes
  • Unit Vacancies
  • Maintenance Knowledge
  • Rent Collection
  • Microsoft Office
  • Rent Growth
  • Staff Meetings
  • Property Accountability
  • Investment Properties
  • Guest Relations
  • Excellent People Skills
  • Adapt to Diverse Groups
  • Social Perceptiveness

Accomplishments

  • MHIC Licensed
  • Languages
  • Spanish
  • Native or Bilingual
  • English
  • Native or Bilingual

Timeline

Property Manager

ST Management, LLC
11.2021 - Current

Owner/Operator

Evolution Home Services, LLC
02.2020 - Current

Lending Assistant

Bay Capital Group, LLC
08.2019 - 02.2020

Sales Manager

Maryland Tree Experts
07.2018 - 05.2020

Sales Associate

EastCoast Automotive, Inc
12.2017 - 07.2018

High School Diploma -

Fork Union Military Academy Fork Union

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Michael Contreras