Kevin Mendoza
Katy,Texas
Summary
Highly-motivated and seasoned employee with solid experience in the kitchen as a cafe cook and customer service representative in grocery retail services. As a former engineering student, I am also well-versed in mathematics ranging from college trigonometry to university level calculus III.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Cafe Kitchen Cook
Lifetime Fitness Cafe
Missouri City, TX
07.2023 - Current
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Cleaned and sanitized work areas, utensils and equipment.
- Stocked kitchen with supplies such as food ingredients and cooking utensils.
- Determined amounts of food portions for each dish according to menu specifications.
- Followed health and safety standards when handling food items.
- Assisted in training new cooks on proper methods of preparing meals.
- Weighed out ingredients for recipes accurately using scales provided.
- Plated finished dishes according to presentation guidelines set by head chef.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Made meals in accordance with company standards and requirements.
Curbie/Customer Service Rep (Curbside)
HEB Spring Green
07.2022 - Current
- Retrieving orders within the curbside department area and taking them out to customers at their assigned parking spot
- Auditing personal shopper carts to eliminate the possibility of missing/misplaced items for orders that are ready to be retrieved
- Staging big orders for customers to save time during busy days
- Cleaning and maintainence during assigned days of the week (which includes sanitizing personal shopper carts, sweeping parking spots outdoors, and a complete sweep of the department floors)
- Training newly hired partners and getting them up to speed with the retrieval process of customer orders
- Ensuring to perform department item returns before the department officially closes for the day
- Answering department phone calls to take care of any customer order modifications and/or complaints that can either be reported or addressed directly.
Produce Clerk
Sprouts Farmers Market
Copperfield
12.2020 - 03.2021
- Restocking specific produce item shelves according to the specific tasks assigned by the manager
- Ensuring that produce shelves were neatly and properly organized to maintain a clean image
- Being informed of in-stock produce items for the week in order to help customers efficiently
- Sweeping department floors to avoid any potential accidents, spills, or just simply having a prolonged dirty image throughout the day
- Organizing produce boxes in our department fridge to ensure that they are ready to be taken out to the department floors at any given moment
- Reorganizing shelves, boxes, and pallets in other department floors whenever assistance is required during slow days.
Front End Clerk
Sprouts Farmers Market
Copperfield
09.2020 - 03.2021
- Greeting customers with a warm welcome upon entry of the store
- Organizing and sanitizing shopping carts by the entrance doors to ensure that customers can shop with a safe and clean cart
- Gathering all shopping carts outside of the store building and bringing them into the appropiate area inside the store
- Performing store sweeps, replacing trash bags, and other cleaning/maintenance duties during closing shifts
- Cross-trained as a cashier to temporarily cover for an open cashier position (worked as a cashier for about 3 months before transferring to the produce department)
- Helped customers shopping in the store with finding items and relaying any product questions to the appropiate department manager.
Personal Shopper/Customer Service Rep (Curbside)
HEB Plus
11.2019 - 05.2020
- This position includes the duties and responsibilites already described with my current job however it prioritizes the following listed duties as well
- Shopping for multiple online customer orders at a single time in-store which includes four main shopping categories: Dry, cold, bulk, and frozen items
- Preparing and auditing each order to be sent out to the customer's personal vehicle and/or delivery driver
- Aiding specialists and managers with any tasks on-demand whenever I am available to help
- Helping customers shopping in the store with quick and efficient directions
- Speaking with other department managers to resolve any issue involving missing/misplaced items throughout the store
- Informing my manager and specialists of items that need to be updated as out-of-stock items in our Curbside department system
- Perfoming opening/closing duties during the appropiate shifts.
Team Member Cook
Pizza Hut
11.2017 - 04.2018
- Operated all duties in the make-table and cut-table (cooking and cutting)
- Responded to customer service calls
- Helped translate customer orders either through phone calls or inperson
- Maintained cleanliness with all dishes and necessary utensils.
Education
Associate of Science (AS Degree) in Electrical Engineering - Electrical Engineering
Lone Star College System
Cypress, TX08.2023
High School Diploma in STEM -
Morton Ranch High School at Katy
05.2019
Skills
- Proficient in Bilingual Customer Service and as a translator (English to Spanish/ Spanish to English)
- Proficient with Microsoft Excel, PowerPoint, and Word
- Efficient user of AutoCAD, C/C, and MATLAB programming
- Cutting and Slicing Techniques
- Food Presentation
- Dish Preparation
- Customer Service
- Picking and Processing
- Cash Register Operation
Languages
English
Spanish
Quote
Everything should be as simple as it is, but not simpler.
Albert Einstein
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Music
Audio Engineering
Sales
Mathematics teacher
Timeline
Cafe Kitchen Cook
Lifetime Fitness Cafe
07.2023 - Current
Curbie/Customer Service Rep (Curbside)
HEB Spring Green
07.2022 - Current
Produce Clerk
Sprouts Farmers Market
12.2020 - 03.2021
Front End Clerk
Sprouts Farmers Market
09.2020 - 03.2021
Personal Shopper/Customer Service Rep (Curbside)
HEB Plus
11.2019 - 05.2020
Team Member Cook
Pizza Hut
11.2017 - 04.2018
Associate of Science (AS Degree) in Electrical Engineering - Electrical Engineering
Lone Star College System
High School Diploma in STEM -
Morton Ranch High School at Katy
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