Kevin Mitrenga
Beau Rivage
Jacksonville
15
years of professional experience
Operations management professional with 10+ years of experience in resort, site, and office settings. Strong background in customer service, scheduling, and process improvement. Known for coordinating teams, improving workflow, and supporting consistent service quality.
Work History
Operations Manager
7 Years 10 Months- Directed daily resort operations, aligning guest service standards with front desk, housekeeping, and facilities teams.
- Implemented workflow improvements across departments to reduce delays and strengthen service consistency.
- Coordinated staffing schedules, adjusting coverage to maintain smooth service during peak occupancy periods.
- Monitored property procedures, resolving operational issues quickly to support consistent guest satisfaction.
Site Manager
2 Years 8 Months- Directed daily site operations, ensuring workflow alignment with safety and quality standards.
- Implemented process improvements that reduced delays and strengthened operational efficiency.
- Coordinated staff schedules, coverage, and task assignments to maintain consistent service levels.
- Monitored inventory usage and replenishment to prevent shortages and support site readiness.
Office Manager
3 Years 6 Months- Coordinated daily office operations, maintaining organized workflows and responsive administrative support.
- Managed scheduling, calendars, and meeting logistics to keep teams aligned and on track.
- Processed invoices, purchase orders, and vendor communications with accuracy and consistency.
- Maintained confidential records, files, and office documentation for easy retrieval and compliance.
Education
Bachelor of Arts - Interdisciplinary Studies
- Dean's List in every semester of attendance
- 3.8 GPA
Skills
Operations management
Process optimization
Staff management
Team leadership
Guest relations
Leadership
Problem-solving
Timeline
Operations Manager
Beau Rivage
07.2018 - 05.2026Read More
Site Manager
BestProGearHub
05.2015 - 01.2018Read More
Office Manager
Hyneman Companies
08.2011 - 02.2015Read More
Mississippi State University
Bachelor of Arts from Interdisciplinary Studies
Read More