KEVIN KILGORE

• Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
• Assisted customers with locating specific parts, leading to a streamlined shopping experience.
• Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

• Collaborated across departments to resolve complex client inquiries effectively and efficiently.
• Stayed up-to-date with relevant industry certifications and trainings to maintain a high level of expertise in the field.
• Collaborated with sales team to identify new business opportunities, leading to expansion into new markets.
• Conducted comprehensive market analysis to identify potential areas for business growth or improvement initiatives.

Facilitated communication by managing multiple phone inquiries.

Managed and addressed customer complaints promptly.

Generated estimates.

Coordinated operations with warranty organizations.

• Managed telephone communications.
• Engaged with customers to resolve complaints related to their vehicles.
• Scheduled appointments efficiently.
• Presented detailed cost estimates to prospective clients.
• Coordinated services and communications for warranty firms.

• Ensured prompt answering of all phone inquiries.
• Sourced appropriate parts for both professional and amateur customers.
• Ensured timely delivery of parts to commercial establishments.
• Held key holder responsibilities preparing store for business.

• Managed daily business operations.
• Reviewed and reconciled discrepancies between paperwork and reports.
• Maintained inventory levels.
• Addressed customer issues via phone, ensuring satisfaction.
• Address customer issues.
• Created weekly schedules for hourly staff.

• Organized set-up of manufacturing lines for output.
• Arranged products systematically after creation.
• Packaged materials directly from the production line.

• Greet customers
• Take vehicle info and symptoms of what the customer was bring the vehicle in for
• Writing a work order
• Listen to the technicians description of what he found wrong
• Writing an estimate for work that needed to be done as well as for maintenance services that may need to be done
• Present findings and estimates to customers
• Take care of the daily paperwork insuring company standards were followed when being filled out
• Reconciling the cash drawer at the end of the night
• Making nightly deposits
• Handling customer and employee complaints in a timely fashion

• Greet customers
• Take vehicle info and symptoms of what the customer was bring the vehicle in for
• Writing a work order
• Listen to the technicians description of what he found wrong
• Writing an estimate for work that needed to be done as well as for maintenance services that may need to be done
• Present findings and estimates to customers

• Greet customers
• Take vehicle info and symptoms of what the customer was bring the vehicle in for
• Writing a work order
• Listen to the technicians description of what he found wrong
• Writing an estimate for work that needed to be done as well as for maintenance services that may need to be done
• Present findings and estimates to customers

• Perform oil changes, safety inspections and install tires

• Greet customers
• Take vehicle info and symptoms of what the customer was bring the vehicle in for
• Writing a work order
• Listen to the technicians description of what he found wrong
• Writing an estimate for work that needed to be done as well as for maintenance services that may need to be done
• Present findings and estimates to customers

• Preform general safety inspections on vehicles
• Perform oil changes

• Clean vehicles for used car lot
• Prepare new and used vehicles for customer pick up
• Arranging the vehicles on the lot according to the instructions provided by the manager

• Greet customers
• Take vehicle info and symptoms of what the customer was bring the vehicle in for
• Writing a work order
• Listen to the technicians description of what he found wrong
• Writing an estimate for work that needed to be done as well as for maintenance services that may need to be done
• Present findings and estimate to customers

• Conducted oil changes, ensuring vehicle maintenance.
• Installed tires efficiently.
• Performed essential evaluations of vehicle safety.

• Install seating, running boards, door pads, sun visors

• Perform oil changes, safety inspections, install tires

• Inspect vans for damage as they were delivered
• Preform a general inspection of vans making sure all fluids had been filled from the factory