Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Assistant Manager
7-11 Convenience Store
Oklahoma City, OK
07.2014 - 10.2019
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Resolved conflicts between team members in an effective manner.
Sargent
Army National Guard-Oklahoma
Durant, OK
11.2006 - 11.2018
Ensured compliance with military regulations and laws.
Provided operational oversight of personnel, equipment, and resources.
Planned and executed training exercises for unit members.
Supervised staff in the performance of their duties.
Operated and maintained armored vehicles.
Manager for Cook Line
Harry Bears
Moore , OK
01.2004 - 01.2014
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Provided leadership during times of organizational change or crisis situations.
Education
GED -
Occc
Oklahoma City, OK
03.2006
Skills
Employee Scheduling
Operations Management
Recruiting and Interviewing
Sales Monitoring
Money Handling
Accomplishments
Army Commendation Medal/ Army Achievement Medal/ National Defense Medal/ Global War on Terrorism Service Medal/ Iraq Campaign Medal W/Campain Star/ Army Service Ribbon/ Overseas Service Ribbon (2nd Award).