Kevin Morales
Easton,PA
Summary
Dynamic Information Technology Specialist with proven expertise in network administration and exceptional communication skills, honed at the PA Army National Guard. Adept at IT troubleshooting and data analysis, I excel in enhancing operational efficiency and customer satisfaction, leveraging technical knowledge to deliver impactful solutions.
Overview
4
4
years of professional experience
Work History
Information Technology Specialist
PA Army National Guard
Harrisburg, PA
02.2024 - Current
- Perform network administration; install, configure, and maintain network computing equipment within the network
- Execute duties associated with Communication Security, Account Management
- Assist in the planning, configuration, management, and monitoring of the local area network
- Designed, configured and tested computer hardware and operating system software.
Cashier
Franks Pizzeria
Hackettstown, NJ
06.2021 - 06.2023
- Enhanced customer satisfaction through quick and friendly customer service
- Mastered point-of-service (POS) computer system for automated order-taking
- Handled currency and credit transactions quickly and accurately
Education
Bachelor of Science - Digital Forensics and Cybersecurity
University of Commonwealth- Bloomsburg
Bloomsburg, PA05-2028
Honor Graduate -
US Army Signal School
Fort Eisenhower, GA02.2024
High school or equivalent -
Easton Area High School
Easton, PA06.2023
Skills
- Network administration
- Communication skills
- IT troubleshooting
- Customer service
- Data analysis
- Technical documentation
Extracurricular Activities
Digital Forensics & Cybersecurity Club, Focuses on the investigation and security of technology related to cyber crimes committed or the enhancement of cybersecurity
Awards Certifications Skills
- Spanish, Intermediate
- Cyber Security Fundamentals, 02/01/24
- Certificate of Competency - Microsoft Technical Education, 05/01/23
Timeline
Information Technology Specialist
PA Army National Guard
02.2024 - Current
Cashier
Franks Pizzeria
06.2021 - 06.2023
Bachelor of Science - Digital Forensics and Cybersecurity
University of Commonwealth- Bloomsburg
Honor Graduate -
US Army Signal School
High school or equivalent -
Easton Area High School
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