Kevin Munguia
Houston
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
CSAT Solutions
04.2022 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Trained new staff in relevant processes and procedures.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Supported engineering in developing plans for future projects/shop floor systems.
- Regularly engaged in Teams meetings to address and troubleshoot operational concerns with upper managers.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Created daily reports in Excel tracking units shipped, scraped, or put on hold.
- Collaborate with the supply chain team to ensure timely availability of parts.
- Manage a team of 52 employees across various shifts.
Lead Repair Technician
CSAT Solutions
09.2020 - 04.2022
- Performed repairs and executed rigorous quality testing to meet set requirements.
- Reassembled equipment, completing inspections, testing or repairs.
- Experienced in repairing polarizer's and backlight's for LCDs within a controlled cleanroom environment
- Efficiently removed faulty components from HUDs by utilizing different hand and power tools.
- Worked with different operations equipments such as LCD Polarizer lamination machines.
- Identified engineering documentation and maintenance manuals to assess design configuration and conduct repair actions.
- Collaborated with team members to complete complex repairs efficiently and effectively.
Lead Retail Associate
Houston Dynamo
06.2019 - 03.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Created price tags and merchandise signs for new items.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Collaborated with store management to develop and implement effective sales strategies.
- Managed inventory to ensure optimal product availability and minimized stock discrepancies.
- Enhanced store appearance through consistent merchandising, visual displays, and maintaining cleanliness.
Education
High School Diploma -
Northside High School
Houston, TX06-2018
Skills
- Operations Management
- Project planning
- Task delegation
- Inventory coordination
- Scheduling coordination
- Shipping and receiving
- Quality assurance
Accomplishments
✅ Implemented quality control measures that reduced defects and rework.
✅ Spearheaded continuous improvements initiatives, leveraging time studies, data analysis, and process enhancements to boost repair capacities by 21%
✅ Led the implementation of a new shop floor system, improving order visibility and accuracy.
Languages
Spanish
Native/ Bilingual
Affiliations
- Love to play soccer on my free time.
Timeline
Operations Supervisor
CSAT Solutions
04.2022 - Current
Lead Repair Technician
CSAT Solutions
09.2020 - 04.2022
Lead Retail Associate
Houston Dynamo
06.2019 - 03.2020
High School Diploma -
Northside High School
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