Andrea Muntz
Pedricktown,NJ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Accounts Receivable/Administrative
Ferrell's Disposal/Lacy's Express
09.2021 - Current
- Completely revamped an entire billing system after acquisition
- Invoiced customers and processed payments as well as took orders and dispatched drivers
- Developed daily schedules for drivers with customer service in mind
- Verified invoices received for accuracy
- Improved customer service tenfold by tending to customer concerns and issues in a timely fashion and with respect
Administrative
Cannizzaro Materials
01.2012 - 09.2021
- Processed payroll bi-weekly, setup QuickBooks with all inventory and services
- Served customers in person and helped them to decide on which product they need
- Performed clerical and administrative support duties to optimize workflow procedures.
- Take and process payments
- Streamlined administrative processes by identifying inefficiencies and implementing innovative solutions.
Armed Security Officer
PSEG Nuclear
05.2008 - 12.2012
- Patrolled protected areas and watched for any threats to safety either internal or external
- Processed and served all visitors to the site efficiently and with respect
- Completed all necessary paperwork needed for daily operations
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Education
High School Diploma -
Penns Grove High School
Penns Grove, NJ06-2001
No Degree - Accounting
Wilmington University
New Castle, DESkills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Problem-solving
- Interpersonal communication
- Self motivation
Awards And Acknowledgements
- Rebuilt the entire Billing and Payments system for an entire company and improved customer service to the point where customers are leaving competitors to use the company I helped rebuild.
- Streamlined all aspects of the business so only 1 office person is needed as opposed to two that the prior owner used.
Timeline
Accounts Receivable/Administrative
Ferrell's Disposal/Lacy's Express
09.2021 - Current
Administrative
Cannizzaro Materials
01.2012 - 09.2021
Armed Security Officer
PSEG Nuclear
05.2008 - 12.2012
High School Diploma -
Penns Grove High School
No Degree - Accounting
Wilmington University
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