Kevin Murphy
Pickerington,OH
Summary
Dynamic professional with a proven track record in operations management and project oversight at Builtrite General Contractors, LLC. Expert in developing strategic plans and enhancing team collaboration, resulting in timely project delivery and high-quality outcomes. Skilled in staff training and customer service, ensuring satisfaction and repeat business.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/Operator
The Irishman’s Toolbox LLC
08.2012 - Current
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increase customer satisfaction by providing high-quality services and timely communication.
- Manage daily operations for optimal efficiency, streamlining processes to reduce costs.
Project Manager
Builtrite General Contractors, LLC
04.2022 - 06.2024
- Subcontracted to work on condos destroyed by hurricanes along Ft. Myers/Bonita Beach.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Driver, Warehouse Orders
Canton Floors, Inc
05.2003 - 09.2012
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Education
Associate of Applied Science - Graphic And Digital Design
Kent State University
Kent, OH06-2005
Skills
- Operations management
- Carpentry, plumbing, electrical, painting, flooring
- Bathroom, kitchen design and installation
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
Accomplishments
- Earned Class A Doubles, Triples and Tanker Endorsements.
Certification
- HVAC
- CDL Class A
Timeline
Project Manager
Builtrite General Contractors, LLC
04.2022 - 06.2024
Owner/Operator
The Irishman’s Toolbox LLC
08.2012 - Current
Driver, Warehouse Orders
Canton Floors, Inc
05.2003 - 09.2012
Associate of Applied Science - Graphic And Digital Design
Kent State University
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