Kevin Navarrete
Pasadena,MD
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Enjoys working in fast paced environments.
Overview
12
12
years of professional experience
Work History
Bartender
Galway Bay Irish Restaurant
Annapolis, MD
11.2023 - 03.2024
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Sales Associate
One Day Roofing
Columbia, MD
08.2023 - 11.2023
- Developed and implemented strategies to meet sales quotas.
- Resolved customer complaints promptly and efficiently.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Bartender
Fishhead Cantina
Halethorpe, MD
01.2022 - 08.2023
- Assisted in setting up the bar for service shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
Shift Manager/Bartender
Broken Oar Marina-bar & Grill
Glen Burnie, MD
08.2020 - 08.2023
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
Bar Manager
The Picantillo
Pasadena, MD
08.2019 - 08.2020
- Created schedules and monitored payroll to remain within budget.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Planned and coordinated special events to boost customer numbers and profits.
- Responded to customer concerns efficiently, accurately and with detailed information.
Server
The picantillo
Pasadena, MD
11.2015 - 08.2019
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees to perform duties.
Busser
Tinos Italian Bistro
Columbia, MD
06.2012 - 07.2015
- Cleared tables to maintain high turnover rate and minimize wait times.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Helped employees complete required activities during peak periods.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
General Manager
The Irish Pub Next Door
Pasadena, MD
03.2024 - 05.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Skills
- Fluent in English and Spanish
- Suggestive Selling
- Anticipating Guest Needs
- Outgoing Personality
Timeline
General Manager
The Irish Pub Next Door
03.2024 - 05.2024
Bartender
Galway Bay Irish Restaurant
11.2023 - 03.2024
Sales Associate
One Day Roofing
08.2023 - 11.2023
Bartender
Fishhead Cantina
01.2022 - 08.2023
Shift Manager/Bartender
Broken Oar Marina-bar & Grill
08.2020 - 08.2023
Bar Manager
The Picantillo
08.2019 - 08.2020
Server
The picantillo
11.2015 - 08.2019
Busser
Tinos Italian Bistro
06.2012 - 07.2015
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