Strategic Insights & Analytics Manager with an interest, desire, and capability to not only implement advance analytical technologies, but a passion for communicating the required context and business value to transform organizations into the digital age.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Manager, Strategic Insights & Analytics
Cisco Systems
11.2021 - Current
Developed and managed reliable, standardized, and scalable BI solutions while providing business and data analytics to support global strategic Marketing initiatives and optimization efforts.
Led RTB - "run the business" reporting meetings, focused on delivering key insights into KPI's and KSO's - ensuring constant and consistent visibility into the performance of strategic initiatives.
Identified automation and enhancement opportunities to improve reporting capabilities and processes, streamlining analytics workflows while using Artificial Intelligence (AI) tools to expedite development.
Mentored and guided junior team members to foster a collaborative and high-performance work environment.
Business Intelligence Analyst
Accenture - N3 Results, LLC
02.2017 - 11.2021
Applied statistical and machine learning knowledge using internal SaaS platform to help build comprehensive strategies that accelerated sales by 23% yearly.
Developed and maintained MS Power BI environments, enhancing reporting effectiveness and efficiency for data-driven decision-making.
Applied quantitative analysis and data visualization to deliver captivating presentations to both internal and external audiences.
Collaborated with team members to design reporting solutions that directly addressed client needs and fulfilled user stories, ensuring client satisfaction.
Led stakeholder meetings for requirements gathering, reporting demos, business performance reviews, user acceptance testing, and end-user training to enhance project alignment.
Created "Voice Of The Customer" reports used to capture customer's expectations, preferences, and aversions leading to proactive shifts in marketing strategies.
N3 Results is an outsourced, integrated sales and marketing execution firm that accelerates sales, closes business and creates revenue results.
Business Operations Analyst
Car2Go N.A, LLC
08.2015 - 10.2016
Created comprehensive reporting views to evaluate vehicle longevity, depreciation, and vendor pricing, enhancing inventory management.
Collaborated with internal teams to centralize business data and reports within BRM, streamlining processes.
Encrypted internal databases, ensuring information integrity and security, achieving a passing score on internal ISO examinations.
Tested storage strategies and disaster-recovery plans for multiple databases, developed and delivered solutions that guaranteed full data recovery.
Car2Go is a German car rental company. It is a subsidiary of Daimler AG providing carsharing services in urban areas in Europe, North America, and China.
Business Technology Analyst II
Integnia, LLC
07.2014 - 08.2015
Synthesized and presented business data that supported critical decisions for technology solution deployments.
Conducted SWOT analysis to identify gaps in CRM performance, enhancing efficiency, stability, and security over previous versions.
Consulted with department leaders to assess reporting needs and system requirements, implementing adjustments during fiscal period sprints.
Led various training presentations to key stakeholders to ensure full alignment on new reporting features and views.
Integnia focuses in technology and business operations consulting in the Engineering, Accounting, Research, and Management Services sectors.
Education
B.B.A - Computer Information Systems
Georgia State University
Atlanta, GA
08-2016
Master of Science - Management Information Systems
Georgia State University
Atlanta, GA
12-2022
Skills
Data Analytics & Executive Reporting
SQL Querying (Snowflake, MS Access)
Microsoft Power BI (Dax)
Tableau Development
BRM / CRM (Salesforce & Dynamics)
Project Management (Agile Specialist)
Strategy Implementation
Resource Management
Cross-Functional Collaboration
Strong Communication
Artificial Intelligence (Cursor, Circuit)
Microsoft Office Suite
Certification
Generative AI Green Belt (Cisco Certification) (10/2024 - Present)
Data Education @Cisco Generative AI Green Belt (09/2024 - Present)
MCSA in Business Intelligence (09/2019 - Present)
Microsoft Certified : Data Analyst with Power BI (07/2020 - Present)
MySQL for Data Analytics and Business Intelligence (07/2020 - Present)
IIBA Entry Certification in Business Analysis (08/2019 - Present)
LANGUAGES
English - Native or Bilingual Proficiency
Spanish - Professional Working Proficiency
Timeline
Manager, Strategic Insights & Analytics
Cisco Systems
11.2021 - Current
Business Intelligence Analyst
Accenture - N3 Results, LLC
02.2017 - 11.2021
Business Operations Analyst
Car2Go N.A, LLC
08.2015 - 10.2016
Business Technology Analyst II
Integnia, LLC
07.2014 - 08.2015
B.B.A - Computer Information Systems
Georgia State University
Master of Science - Management Information Systems
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