Kevin O'Brien
Sacramento,CA
Summary
Experienced technician and customer service professional with a proven track record in fire alarm system maintenance, inspection, and troubleshooting. Skilled in interpreting technical manuals, performing system tests, and ensuring compliance with safety codes. Adept at delivering clear communication to clients regarding system features, limitations, and maintenance requirements. Demonstrates strong problem-solving abilities and responsiveness to maintenance calls, ensuring reliable and efficient service.
Overview
7
7
years of professional experience
Work History
Instawork
Instaworks Gigs
2022.03 - 2022.07
- Sweep, mop, and sanitize seating areas, concourses, and restrooms after events.
- Collect and dispose of trash and recyclables.
- Operate cleaning equipment (e.g., floor scrubbers, vacuums).
- Prepare and portion food items according to safety guidelines.
- Maintain proper food storage and temperature control.
- Follow health and sanitation regulations.
- Assist with kitchen prep and restocking supplies.
Deliver Food
DoorDash
2021.12 - 2022.03
- Complied with all traffic laws and safety regulations to ensure secure and timely deliveries.
- Utilized GPS and navigation tools to plan efficient routes and minimize delays.
- Delivered goods and products accurately to customers while maintaining quality standards.
- Enhanced customer satisfaction by consistently meeting punctuality and adhering to strict delivery schedules.
Fire Alarm Technician
Fire Protection Plus
2015.05 - 2020.11
- Delivered exceptional customer service by clearly explaining system features, limitations, and maintenance requirements.
- Conducted thorough inspections of fire alarm systems to ensure proper functionality and compliance with safety codes.
- Interpreted and applied information from product manuals for accurate installation and maintenance.
- Performed testing and troubleshooting of new fire alarm systems to verify operational integrity.
- Responded promptly to maintenance calls, diagnosing and resolving technical issues efficiently.
Education
GED -
Sierra Lassen County Adult School
Susanville, CASkills
Customer service
Timeline
Instawork
Instaworks Gigs
2022.03 - 2022.07
Deliver Food
DoorDash
2021.12 - 2022.03
Fire Alarm Technician
Fire Protection Plus
2015.05 - 2020.11
GED -
Sierra Lassen County Adult School