Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kevin Okazaki

Mather,CA

Summary

Dynamic leader with a proven track record at Red Lobster, enhancing team performance and driving business growth through effective operations management and leadership. Skilled in P&L management and team building, I excel in developing strategies that significantly improve customer and employee satisfaction. Customer-oriented General Manager with 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Manager

Red Lobster
01.2015 - 05.2024
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented operational strategies and effectively built customer and employee loyalty.

General Manager

Red Lobster
02.2014 - 01.2015

General Manager

Red Lobster
12.2005 - 02.2014

Education

Bachelor of Arts - Business Management

University of Hawaii At Manoa
Honolulu, HI
06-1999

High School Diploma -

Pearl City Highschool
06-1994

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Training and coaching
  • P&L Management

Accomplishments

  • Supervised team of 150+ staff members.
  • Marketing - Implemented marketing strategies which resulted in 27% growth of customer base.

Certification

  • LEAN Six Sigma Yellow Belt for Process Improvement – Various certifying bodies.
  • ServSafe Food Handler's Certification
  • Google Analytics Individual Qualification – Google.

Timeline

General Manager

Red Lobster
01.2015 - 05.2024

General Manager

Red Lobster
02.2014 - 01.2015

General Manager

Red Lobster
12.2005 - 02.2014

Bachelor of Arts - Business Management

University of Hawaii At Manoa

High School Diploma -

Pearl City Highschool
Kevin Okazaki