Kevin Palla
Student
Worcester,MA
Summary
Astute [Job Title] provides legal counsel and support to clients. Skilled in researching and interpreting legal documents, resolving disputes and successfully negotiating settlements. Handles multiple tasks, prioritizes efficiently and meets tight deadlines.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Banquet Server
The Manor Restaurant
Worcester, MA
01.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Answered guest questions about event plans and food service choices.
- Arranged linens and table settings according to seating plan and event theme.
- Worked with banquet manager to coordinate event set up and schedule.
- Responded to guest inquiries and requests promptly and courteously.
Food Runner
Nu Kitchen
Worcester, MA
05.2021 - 07.2023
- Cultivated warm relationships with regular customers.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
Costumer Service
K@B Construction
Worcester, MA
06.2017 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Translator English -Albanian
Education
Bachelor of Science - Criminal Justice
Saint John’s University
Queens, NY 08.2020 - Current
High School Diploma -
Doherty Memorial High School
Worcester, MA 08.2016 - 06.2023
Skills
Microsoft word
Google docs
Power points presentation
Social media
Englisht , Albanian
Fluent in Albanian
Timeline
Banquet Server
The Manor Restaurant
01.2023 - Current
Food Runner
Nu Kitchen
05.2021 - 07.2023
Bachelor of Science - Criminal Justice
Saint John’s University
08.2020 - Current
Costumer Service
K@B Construction
06.2017 - 06.2021
High School Diploma -
Doherty Memorial High School
08.2016 - 06.2023