Job Search Status
Open to workDesired start date: Open to discussion
Kevin Peguese
High Point,NC
Work Preference
Summary
Skilled with background in credit assistance. Brings experience in managing loan applications, performing credit checks and evaluating financial information. Known for strong analytical skills, customer service orientation, and ability to handle confidential information responsibly. Has contributed positively to streamlining processes and improving customer satisfaction rates in previous roles.
Overview
46
46
years of professional experience
2
2
years of post-secondary education
Work History
Credit Assistant Specialist II
Bank of America
Greensboro
12.2008 - Current
Responsible for providing credit assistance solutions to delinquent credit card clients in a call center environment. Work to achieve quality standards, demonstrating empathy while using consistant ethical behavior working an established list of accounts on an automated collection system or auto-dialer. Navigate multiple computer operating systems while interacting with clients. Use of negotiating and persuasion skills as well as ability to think critically using sound judgement.
Real Estate Broker/Professional Realtor
Coldwell Banker Triad, Realtors
High Point
01.1999 - 12.2011
- Guided clients through buying and selling residential properties.
- Conducted market analysis to determine property values and trends.
- Prepared and presented detailed property listings for clients.
Senior Account Executive
Household Finance Corpation
Greensboro
04.1980 - 03.2001
- Cultivated strong client relationships through regular communication and personalized service.
- Developed strategic sales plans to enhance market presence and drive revenue growth.
- Led cross-functional teams to streamline account management processes and improve efficiency.
Education
Associate of Arts - Accounting
Guilford Technical Community College
Jamestown, NC 01.1977 - 06.1979
Skills
- Credit analysis
- Automated collections
- Negotiation techniques
- Call center operations
- Attention to details
Timeline
Credit Assistant Specialist II
Bank of America
12.2008 - Current
Real Estate Broker/Professional Realtor
Coldwell Banker Triad, Realtors
01.1999 - 12.2011
Senior Account Executive
Household Finance Corpation
04.1980 - 03.2001
Associate of Arts - Accounting
Guilford Technical Community College
01.1977 - 06.1979