Kevin Peralta-Celiz
San Diego,CA
Summary
Dedicated and dynamic, with a proven track record at Lucky Tea LLC (Tapioca Express), where I excelled in delivering exceptional customer service and mastering menu memorization. Known for my friendly and outgoing nature, I effectively resolved complaints, ensuring customer loyalty. My bilingual ability enhances team communication, making me a versatile and invaluable team player. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Barista/Customer Service Cashier
Lucky Tea LLC (Tapioca Express)
07.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Business/Economics
University of California, San Diego
La Jolla, CA06-2026
High School Diploma -
Abraham Lincoln Senior High School
Los Angeles, CA06-2022
Skills
- Loyal and Honest
- Reliable
- Active Listener
- Friendly and outgoing
- Team Player
- Cash Handling
- Hard Worker
- Menu Memorization
- New Hire Training
- Adaptive and creative
- Exceptional customer service
- Fluent in English
- Can speak Spanish (Not fluent) but I am currently practicing everyday
Timeline
Barista/Customer Service Cashier
Lucky Tea LLC (Tapioca Express)
07.2023 - Current
Bachelor of Science - Business/Economics
University of California, San Diego
High School Diploma -
Abraham Lincoln Senior High School
Similar Profiles
Ivy NguyenIvy Nguyen
Store Manager / Senior Barista at Tapioca ExpressStore Manager / Senior Barista at Tapioca Express
Tianwei XiangTianwei Xiang
Server at Tapioca ExpressServer at Tapioca Express
Jacqueline OrtegaJacqueline Ortega
Tearista at Teahouse Tea & TapiocaTearista at Teahouse Tea & Tapioca
Julie AlsobrookJulie Alsobrook
Appointment Center Agent at Kaiser PermanenteAppointment Center Agent at Kaiser Permanente
ALAN HOODALAN HOOD
Security Officer at A1-AlloysSecurity Officer at A1-Alloys