John P Crudo
Barista/Marketing Representative
PETALUMA,CA
Summary
Hardworking Customer Service Cashier bringing hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of POS software and CRM applications. Adept in Microsoft and Google Office products, fast learner.
Overview
11
11
years of post-secondary education
Work History
Barista/Customer Service Cashier
Pink Owl Coffee
San Rafael, United States
05.2021 - Current
- Resolved customer complaints and maintained clean
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Performed cash, card and check transactions to complete customer purchases.
- Fast learner, loves to talk with regulars or frequent patrons.
- Proficient in all Microsoft products (Documents, Excel, PowerPoint, etc.)
Education
High School Diploma -
Petaluma High School
Petaluma, CA 08.2009 - 08.2013
No Degree - Business Accounting
Santa Rosa Junior College
Santa Rosa, CA 08.2013 - 05.2020
Associate of Science - Business Marketing
San Francisco State University
San Francisco, CA 08.2021 - Current
Skills
Retail merchandising
Order taking
Customer assistance
Product and service sales
Point of sale operation
Timeline
Associate of Science - Business Marketing
San Francisco State University
08.2021 - Current
Barista/Customer Service Cashier
Pink Owl Coffee
05.2021 - Current
No Degree - Business Accounting
Santa Rosa Junior College
08.2013 - 05.2020
High School Diploma -
Petaluma High School
08.2009 - 08.2013