Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Kevin Perez

Meriden ,CT

Summary

Dynamic and results-driven professional with a strong background in customer engagement and sales techniques at Metro by T-Mobile. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in inventory management and marketing strategies, consistently delivering high-quality service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Seller

Metro by T-Mobile
09.2024 - 12.2024
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
  • Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.

Landscaper

Christensen Landscapes Services
07.2024 - 09.2024
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.

Crew Member

Five Below
03.2024 - 05.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Taco Bell
12.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Crew Member

MacDonalds
07.2021 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Francis T. Maloney High School
Meriden, CT

Skills

  • Customer engagement
  • Marketing strategies
  • Inventory management
  • Sales techniques
  • Facebook marketplace

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Seller

Metro by T-Mobile
09.2024 - 12.2024

Landscaper

Christensen Landscapes Services
07.2024 - 09.2024

Crew Member

Five Below
03.2024 - 05.2024

Crew Member

Taco Bell
12.2023 - 03.2024

Crew Member

MacDonalds
07.2021 - 09.2023

Francis T. Maloney High School

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Kevin Perez