Yanique Philp
1301 NE Miami Gardens Dr,FL
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
14
14
years of professional experience
Work History
Receptionist Administrator/ Sales
Hollywood Kia
Hollywood, FL
08.2020 - 09.2023
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Managed the distribution of incoming mail, faxes, and packages.
- Assisted with administrative tasks such as data entry into company databases.
- Collaborated with team members to streamline office procedures and enhance efficiency.
- Promotion and Car Sales
Lifestyle Assistant & Security Officer
Vi Living
Aventura, FL
02.2019 - 07.2020
- Provided administrative support to Lifestyle Director by organizing and scheduling events, meetings, and appointments.
- Developed marketing material for upcoming events such as flyers, brochures, newsletters.
- Assisted in designing promotional campaigns for lifestyle activities and events.
- Managed the daily operations of monitors and ensured proper functioning.
Property Manager
Keller Williams
Baltimore, MD
01.2016 - 12.2017
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Home Health Aide
Hollywood Manor
Hollywood, FL
01.2015 - 10.2015
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
Hotel Manager
Match Resort
Portland , JA
01.2010 - 12.2013
- Developed and implemented hotel policies and procedures.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Assigned duties and monitored performance of all employees in the hotel.
- Handled guest complaints professionally and efficiently.
- Maintained high standards of quality control, hygiene, health and safety.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
- Managed budgeting processes including forecasting revenues and expenses for the hotel.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
Internet Technical Support Representative
Dekal Wireless
Portland , JA
07.2009 - 12.2012
- Assisted customers with internet connectivity issues and troubleshooting steps.
- Provided support for software installation and configuration for various devices.
- Documented customer inquiries and solutions in the support ticketing system.
- Maintained knowledge of current products and services offered by the company.
Education
Bachelor of Science - Business Administration And Management
University Of Technology
Kingston JAHigh School Diploma -
Oracabessa High School
Saint Mary JASkills
- Fee Collection
- Guest Relations
- Office Equipment Maintenance
- Supply Management
- Appointment Scheduling
- Payment Collection
- Reception Management
- Call Handling
- Client Relations
- Inventory Management
- Internet Service Technician
Timeline
Receptionist Administrator/ Sales
Hollywood Kia
08.2020 - 09.2023
Lifestyle Assistant & Security Officer
Vi Living
02.2019 - 07.2020
Property Manager
Keller Williams
01.2016 - 12.2017
Home Health Aide
Hollywood Manor
01.2015 - 10.2015
Hotel Manager
Match Resort
01.2010 - 12.2013
Internet Technical Support Representative
Dekal Wireless
07.2009 - 12.2012
Bachelor of Science - Business Administration And Management
University Of Technology
High School Diploma -
Oracabessa High School