Hi, I’m
Kevin Pineda Rodriguez
Nashville,TN
Summary
I am an ambitious and self-motivated individual dedicated to efficiently paying great attention to detail and organization. Adept in bridging communication gaps in healthcare, I enhanced patient satisfaction at Salt Wagon Clinic and Siloam Health Antioch by providing empathetic Spanish interpretation and improving communication strategies. Skilled in medical terminology and interpersonal communication, I successfully fostered inclusive environments and maintained patient confidentiality, significantly contributing to improved healthcare access for patients.
Overview
5
years of professional experience
Work History
Salt Wagon Clinic At Meharry
Volunteer Spanish Medical Interpreter
04.2024 - Current
Job overview
- Improved patient satisfaction with the quality of medical services through clear communication and empathy.
- Advised hospital administration on strategies for improving language access services and overall patient experience for Spanish-speaking individuals.
- Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
- Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
- Promoted cultural awareness among healthcare staff, fostering an inclusive environment for all patients regardless of language background.
- Translated documents about treatment directions and helped non-English speaking patients understand medical forms.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
Paragon Mills Church Of Christ
Volunteer Worship Service Greeter
09.2022 - Current
Job overview
- Provided a warm and friendly welcome upon arrival at the church building.
- Provided key information to visitors related to church hours, proceedings, positions, and services.
- Developed strong relationships with visitors following initial greetings and information relay.
- Directed visitors to applicable settings, including the auditorium, Bible classes, restrooms, the fellowship hall, etc.
- Fostered a hospitable and approachable environment for all attendees.
- Contributed to church reputation through exceptional attention to detail and commitment to excellent, personable experience.
- Resolved minor issues independently while escalating more complex concerns to the appropriate departments when necessary.
- Managed entrance area, maintaining a clean and comfortable environment for visitors during greetings.
Paragon Mills Church Of Christ
Volunteer General Assistant
03.2019 - Current
Job overview
- Provided scheduling and support for church events, including those for general congregation and multi-congregation events, youth events, workshops, local community relief projects, etc.
- Supported weekly operations, ensuring smooth processes and increasing overall productivity.
- Assisted in collection, processing, and delivery of church collections/offerings.
- Supported efforts when needed addressing concerns or requests professionally.
- Scheduled routine site maintenance and repair activities to avoid service disruptions.
- Enhanced professional satisfaction with timely response to inquiries and resolving issues promptly.
- Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and use of equipment.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
- Acted as a liaison between English-speaking and Spanish-speaking congregation within the church coordinating efforts towards common goals.
- Developed and accomplished effective verbal and written communication in various forms, such as phone calls, voicemails, emails, etc.
Siloam Health Antioch
Volunteer Spanish Medical Interpreter
02.2023 - 04.2023
Job overview
- Improved patient satisfaction with the quality of medical services through clear communication and empathy.
- Attended training programs to improve professional knowledge and interpretation skills.
- Advised hospital administration on strategies for improving language access services and overall patient experience for Spanish-speaking individuals.
- Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
Education
Vanderbilt UniversityNashville, TN
Bachelor of Arts from Medicine, Health, And Society
05.2025
University Overview
- Dean's List Spring 2022
- Dean's List Spring 2023
- Relevant Coursework: Racial and Ethnic Health Disparities; Spanish, Health, and Society; Spanish for Oral Communication; Contemporary Issues in the Spanish-Speaking World; Religious Diversity; Introduction to Statistical Analysis; General Psychology; & Introduction to Philosophy.
Skills
- Fluent English and Spanish
- Empathy and Sensitivity
- Healthcare Systems Understanding
- Administration and Reception
- Patient confidentiality
- Medical Ethics
- Medical Terminology
- Physician support
- Call Management
- Interpersonal Communication
- Adaptive
- Critical Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer Spanish Medical Interpreter
Salt Wagon Clinic At Meharry
04.2024 - Current
Volunteer Spanish Medical Interpreter
Siloam Health Antioch
02.2023 - 04.2023
Volunteer Worship Service Greeter
Paragon Mills Church Of Christ
09.2022 - Current
Volunteer General Assistant
Paragon Mills Church Of Christ
03.2019 - Current
Vanderbilt University
Bachelor of Arts from Medicine, Health, And Society
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