Kevin Plough
Walmart
Gillette,Wyoming
2
years of professional experience
1
Certification
Reliable, adaptable professional with strengths in collaboration, multitasking, and dependability. Experience includes handling digital orders, providing customer service, and organizing goods carefully and efficiently. Focused on learning new skills and providing customer service. Will adapt quickly and stay level-headed during busy hours.
Work History
Digital Associate
2 Years 5 Months- Managed pickup and delivery workflows, maintaining order quality and customer-ready staging areas.
- Processed digital orders using handheld systems, ensuring accurate item selection and timely fulfillment.
- Replaced unavailable items to ensure customer satisfaction.
- Substituted unavailable items according to policy, preserving order accuracy and customer satisfaction.
- Assisted customers with order pickup questions, providing clear communication and prompt issue resolution.
- Supported continuous workflow improvements by organizing staging areas and streamlining digital fulfillment tasks.
Education
High School Diploma
Skills
Customer service
Attention to detail
Problem-solving
Organizational skills
Multitasking
Reliability
Team collaboration
Creative thinking
Product management
Machine learning
Adaptability and flexibility
Detail-oriented
Certification
- Mechanical Design Training - May 23 2023
Interests
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I have a passion for photography and editing photos.
Regularly practice mindfulness and meditation for overall wellness.
Rock Climbing
Enjoy hobbies that combine physical activity with outdoor exploration.
Timeline
Digital Associate
Walmart
05.2024 - CurrentRead More
Campbell County Highschool
High School Diploma
Read More