Kevin Poret

Crew Member

Smoothie King

New Orleans, LA

09.2023 - 01.2024

Monitored quality of food served to ensure it met company standards for presentation and temperature.
Checked expiration dates on all products before serving them to customers.
Assisted management team with inventory counts of food products and beverage supplies.
Answered phone calls promptly to provide accurate information about menu items or prices.
Informed customers about daily specials in an engaging manner.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Educated customers on menu items, product ingredients and nutritional values.
Maintained an organized work area to ensure efficient operations.
Restocked kitchen supplies including food products and utensils.
Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Packaged menu items into bags or trays and placed drink orders into carriers.
Interacted pleasantly with guests to deliver quality customer service.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Wiped down tables and equipment, swept and refilled stock.
Presented orders to guests within anticipated service times.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Warmly greeted visitors to promote great customer service and positive ordering experience.