Kevin Precia
Columbia,SC
Summary
Hardworking Restaurant Manager with 15+ years of customer service experience. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Hospitable Restaurant Manager versed in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Pearlz Oyster Bar
Columbia, SC
01.2020 - 04.2022
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Monitored patron alcohol consumption to encourage safety.
- Poured wine, beer and cocktails for patrons.
Restaurant Manager
Liberty Tap Room & Grill
Columbia, SC
09.2018 - 03.2020
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Improved customer service by setting expectations and coaching employees on proper service etiquette.
Restaurant Manager
Southen Smoked Tavern
Lexington, SC
06.2023 - 05.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Trained new staff on proper customer service techniques, policies and procedures.
- Assigned tasks to FOH staff members according to their abilities and experience levels.
- Provided guidance and support to FOH personnel when dealing with difficult customers or situations.
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Monitored dining room cleanliness and tidiness at all times.
Education
Bachelor of Arts - Education
Benedict College
Columbia, SC05-2012
High School Diploma -
Eau Claire High School
Columbia, SC06-2007
Skills
- Supervisory skills
- Food Service Background
- Staff Management
- Positive Reinforcement
- Positive Attitude
- Recruitment and hiring
- Continuous improvements
- Employee Motivation
- Training and mentoring
- Goal-Oriented
- Staff Development
- Team Training
- Guest Services
- Cash Management
- Positive and professional
Timeline
Restaurant Manager
Southen Smoked Tavern
06.2023 - 05.2024
Restaurant Manager
Pearlz Oyster Bar
01.2020 - 04.2022
Restaurant Manager
Liberty Tap Room & Grill
09.2018 - 03.2020
Bachelor of Arts - Education
Benedict College
High School Diploma -
Eau Claire High School