Kevin Ramirez
Buckeye,AZ
Summary
Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
3
3
years of professional experience
Work History
Bartender
Marriot International
Phoenix, AZ
02.2020 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Planned and coordinated special events to boost customer numbers and profits.
- Worked in satellite bars for special events at the Carcara Sheraton Downtown Phoenix
- Have managed to bartend large volumes when conventions are in the hotel. Examples: bank companies, dance competitions, conventions such as comic con, and Superbowl buyout of 8,000 people.
Barback
Marriot International
Phoenix, AZ
02.2022 - 12.2022
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Studied bartenders to learn recipes for different mixed cocktails.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked service stations with ice, napkins and straws.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
Food Runner
Marriot International
Phoenix, AZ
02.2021 - 11.2021
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Responded quickly to customer concerns and escalated major issues to management.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Stocked service supply areas with tableware, garnishes and prepared food.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Thunderbird High School
Phoenix, AZ05.2022
Skills
- Customer Service
- Performance Improvement
- Payment Processing
- Sales Expertise
- Responsible Alcohol Service
- Conversant in spanish
- Organizational Ability
- Cocktail List Development
- Bar Service Preparation
- Creative Mixology
- Maintaining Glassware Stock
- Outgoing Personality
Timeline
Barback
Marriot International
02.2022 - 12.2022
Food Runner
Marriot International
02.2021 - 11.2021
Bartender
Marriot International
02.2020 - Current
High School Diploma -
Thunderbird High School
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