Manage and maintain a portfolio of 250+ active clients across Tennessee, Mississippi, and Arkansas, building long-term relationships with contractors, architects, and project managers.
Personally deliver products and fulfill urgent orders using a company-provided vehicle, ensuring prompt and reliable service directly to job sites.
Conduct on-site visits to assess product performance, confirm order accuracy, and ensure complete customer satisfaction throughout project lifecycles.
Proactively check in with clients at job sites and offices to understand project status, offer tailored product recommendations, and identify potential supply needs.
Coordinate with vendors to source products, negotiate pricing, and manage procurement, maintaining strong vendor relationships while protecting company profit margins.
Evaluate and recommend new product opportunities, analyzing pricing, customer demand, and market trends to support sales growth and customer satisfaction.
Attend regular sales and strategy meetings with management to review performance, introduce new client opportunities, and discuss product updates.
Provide bilingual customer service (English and Spanish), enhancing communication and trust with a diverse customer base across the tri-state area.
Consistently meet or exceed sales quotas, contributing to company revenue growth and expanding market reach.
Store Associate
Southern Carlson
08.2019 - Current
Processed and prepared customer orders, including operating forklifts, assembling pallets, and staging deliveries to ensure smooth warehouse operations.
Maintained accurate and organized warehouse inventory, keeping all materials clearly labeled, stocked, and in designated areas.
Supported the outside sales team by managing daily order logistics and fulfilling supply needs for walk-in and call-in customers.
Took initiative in maintaining warehouse cleanliness and organization, ensuring safety and operational efficiency.
Earned trust and increased responsibilities through strong performance and work ethic, including access to the company’s enterprise-wide system (Varnet) to manage orders, customer history, and inventory across all branch locations.
Gained fluency in manufacturer codes and inventory systems, enabling faster and more accurate order processing.
Authorized to place direct vendor orders and replenish stock as needed based on customer demand and forecasting.
Education
A.S. - General Studies
Southwest Tennessee Community College
Memphis, TN
05.2025
Skills
AutoCAD (in progress via Alison)
Microsoft Office (Word, Excel, Powerpoint)
Adobe Creative Cloud (InDesign, Photoshop)
Canva
Bilingual: fluent in verbal and written English and Spanish
Detail Oriented
Problem-solving skills
Analytical skills
Communication skills
Certification
AutoCAD Certification
Affiliations
Member, National Society of Leadership and Success