Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

Kevin Rhee

East Lansing,MI

Summary

Highly-qualified team player who is successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

7
7
years of professional experience

Work History

Operations Specialist

Apple Inc.
Lansing, MI
03.2020 - 09.2022
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Reduced process lags and trained team members on best practices and protocols.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Oversaw implementation of procedures, goals and objectives within operations.

Barista/Shift Supervisor

BIGGBY COFFEE
East Lansing, MI
08.2017 - 09.2019
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Supported highest standards of conduct and service to support company reputation.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.

Translator/ Sales And Marketing, Team Member

I Love Saipan
Saipan, MP
09.2016 - 04.2017
  • Translated various client documentations between two languages. (Korean and English)
  • Used knowledge of cultural background to understand idiomatic meanings of specific expressions.
  • Prepared detailed promotional presentations.
  • Performed various administrative tasks.

Back Of House Team Member

Triple J - Saipan, MP
Saipan, MP
02.2016 - 05.2016
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standard.
  • Learned new menu items and specials to offer suggestions to customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School Diploma -

Saipan Southern High School
2016

Skills

  • Planning and Coordination
  • Case Management
  • Experience in Leadership
  • Human Relations
  • Cross-Functional Communication

Additional Information

  • Authorized to work in the US for any employer

Affiliations

  • Alumni Association with Saipan Southern High School National Honors Society
  • Consecutive Gold Award Recipient in Tumon Bay Music Festival
  • 4H Member and Alumni in efforts to clean up Saipan

Timeline

Operations Specialist

Apple Inc.
03.2020 - 09.2022

Barista/Shift Supervisor

BIGGBY COFFEE
08.2017 - 09.2019

Translator/ Sales And Marketing, Team Member

I Love Saipan
09.2016 - 04.2017

Back Of House Team Member

Triple J - Saipan, MP
02.2016 - 05.2016

High School Diploma -

Saipan Southern High School

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Kevin Rhee