Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kevin Richards

La Mesa,CA

Summary

Experienced Customer Service professional with a proven track record of delivering exceptional service and assistance to people. Skilled in handling inquiries, resolving issues, and ensuring a positive experience. Experienced and compassionate Lead a with a strong background in providing personalized care and support to individuals. Skilled in assistance with daily tasks and ensuring a safe environment.

Personable Learning Assistant with solid background providing support and assistance to students, teachers and administrators in classroom settings. Skilled in creating engaging lesson plans and providing one-on-one guidance to students. Strong organizational skills and dedicated to helping students succeed.

Overview

14
14
years of professional experience

Work History

Learning ambassador

Amazon
10.2022 - Current
  • Led workshops for new employees, facilitating knowledge transfer and skills development
  • Collaborated with HR on learning initiatives, driving organizational development and employee engagement
  • Conducted one-on-one coaching sessions to enhance individual performance and professional development

Shipping associate

Amazon
10.2022 - Current
  • Demonstrated strong attention to detail in packaging and labeling shipments for domestic and international delivery

Home care giver

DHS- Aging and people with disabilities
09.2018 - 10.2022
  • Assisted clients with daily activities such as grooming, medication reminders, and light housekeeping
  • Provided compassionate care to elderly individuals including meal preparation and companionship
  • Monitored and documented client's health status and reported any changes to supervisor

Shipping Associate

Rite Aid Distribution center
01.2014 - 09.2018
  • Processed and packaged orders accurately and efficiently in fast paced shipping environment
  • Sorted, organized, and maintained inventory to ensure accurate and timely shipments
  • Utilized shipping software to create labels and track deliveries for customers

Youth Pastor

Solid Rock Baptist church
01.2011 - 01.2013
  • Led engaging youth group meetings, providing biblical teaching and mentorship
  • Organized fun and impactful youth retreats and mission trips

Education

Sports agent advisor -

Sports Management Worldwide
Portland, Or
04-2025

Skills

  • Problem Solver
  • Customer service
  • Time management
  • Conflict resolution
  • Shipping and receiving
  • Critical thinking
  • Relationship development
  • Organization

Personal Information

Date of Birth: 02/20/88

Timeline

Learning ambassador

Amazon
10.2022 - Current

Shipping associate

Amazon
10.2022 - Current

Home care giver

DHS- Aging and people with disabilities
09.2018 - 10.2022

Shipping Associate

Rite Aid Distribution center
01.2014 - 09.2018

Youth Pastor

Solid Rock Baptist church
01.2011 - 01.2013

Sports agent advisor -

Sports Management Worldwide

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