Maggie Kral
Racine,WI
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Learning Ambassador
Amazon Fufillment
09.2023 - Current
- Monitored package preparation by unloading deliveries
- Train incoming associates
- Handled between 50,000-100,000 packages per business day
- Carefully stowed packages to strategic locations
- High speed engagement and high productivity
- Prioritized rapid change as business progressed.
Shift Supervisor
Starbucks
03.2022 - 09.2023
- Responsible for $10,000-$15,000 of cash flow per day
- Leveraged store data to accurately forecast inventory needs
- Auditing and counting cash tills
- Mentored store baristas on customer relationships and advanced product knowledge
- Prioritized Organization.
Customer Service Representative Intern
Uline
07.2021 - 02.2022
- Taking orders via phone
- Noting customer complaints and testimonials
- Problem solving on a daily basis
- Order tracking and contacting various departments
- Ensuring a positive experience and winning the sale.
Director of Drive Thru (PM)
Chick-Fil-A
03.2019 - 07.2021
- Extremely fast-paced environment
- Leading and advising co-workers
- Overseeing Drive Thru operations
- Solving any negative interactions from guests
- Auditing and counting money
- Sales, Cashiering, Stocker, Assisting guests and ensuring a positive experience.
Education
Master of Arts - Criminal Justice And Criminology
University of Wisconsin-Milwaukee
Milwaukee, WI05.2026
Bachelor of Arts - Sociology
University of Wisconsin Parkside
Kenosha, WI05.2024
High School Diploma -
The REAL School
06.2020
Skills
- Positive attitude
- Fast learner
- Problem Solver
- Self-Motivated
- Relationship Building
- New Hire Training
- POS System Operation
- Active Listener
- Exemplary customer service
- Leadership Qualities
- Workplace Safety
Timeline
Learning Ambassador
Amazon Fufillment
09.2023 - Current
Shift Supervisor
Starbucks
03.2022 - 09.2023
Customer Service Representative Intern
Uline
07.2021 - 02.2022
Director of Drive Thru (PM)
Chick-Fil-A
03.2019 - 07.2021
Master of Arts - Criminal Justice And Criminology
University of Wisconsin-Milwaukee
Bachelor of Arts - Sociology
University of Wisconsin Parkside
High School Diploma -
The REAL School
Similar Profiles
Maggie KralMaggie Kral
Associate at Amazon FufillmentAssociate at Amazon Fufillment
Joshua VaughnJoshua Vaughn
FC Associate at Amazon FufillmentFC Associate at Amazon Fufillment
Margarita RamirezMargarita Ramirez
Shipping and Receiving Clerk /Forklift Operator at Amazon Fufillment CenterShipping and Receiving Clerk /Forklift Operator at Amazon Fufillment Center
Jason GonzalesJason Gonzales
Warehouse Worker (Hyundai Parts Handler) at Zeigler HondaWarehouse Worker (Hyundai Parts Handler) at Zeigler Honda
Dan PritchardDan Pritchard
Lead Operator at VantageLead Operator at Vantage