Samantha Cruz
Hammonton,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Quickly able to master new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Learning Ambassador
Amazon
West Deptford, New Jersey
05.2022 - Current
- Adapted teaching methods according to the needs of individual learners or groups.
- Resolved any issues raised by participants during the training session in a timely manner.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Problem Solver - CPT
Amazon
West Deptford, New Jersey
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Pallet Picker
Amazon
West Deptford, New Jersey
- Assisted in loading materials from pallets into totes.
- Communicated effectively with team members about any issues that arose during shifts.
- Followed strict safety guidelines as outlined by company policies and regulations.
- Kept work area clean and organized by disposing of waste material appropriately.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Read orders to verify attributes and quantities of merchandise.
Cashier Team Lead
Victoria's Secret & PINK
Mays Landing, New Jersey
09.2019 - 05.2022
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary.
- Performed daily opening and closing procedures for the register area.
- Answered customer questions and provided store information.
Education
Some College (No Degree) - Criminal Justice
Stockton University
Galloway, NJSkills
- Problem-Solving
- Adaptability and Flexibility
- Communication Skills
- Active Listening
- Decision-Making
- Teamwork and Collaboration
- Goal Setting
- Reliability
- Display Set Up and Arrangement
- Organizational Skills
- Multitasking
- Flexible Schedule
- Confident and positive attitude
- Friendly, Positive Attitude
- Bilingual in Spanish
Languages
Spanish
Professional
Timeline
Learning Ambassador
Amazon
05.2022 - Current
Cashier Team Lead
Victoria's Secret & PINK
09.2019 - 05.2022
Problem Solver - CPT
Amazon
Pallet Picker
Amazon
Some College (No Degree) - Criminal Justice
Stockton University
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