Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Ricketts

Tampa

Summary

Adept at tire mounting and renowned for exceptional safety practices, I significantly enhanced productivity at ER Auto Service. My ability to streamline workflows and foster client relationships, coupled with expertise in car washing techniques, propelled a 30% increase in customer satisfaction. Skilled in both technical and interpersonal facets, I drive results and safety in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Tire Repair & Installament

ER Auto Service
07.2024 - Current
  • Managed multiple projects simultaneously, prioritizing tasks based on urgency and complexity of repairs needed.
  • Maintained a safe work environment by adhering to safety protocols during all tire repair tasks.
  • Provided expert guidance to customers on proper tire maintenance, prolonging the lifespan of their tires.
  • Earned recognition from management for exceptional performance in delivering rapid turnaround times on urgent repair requests.
  • Streamlined workflow for timely tire repairs, resulting in increased productivity.
  • Enhanced team performance with clear communication and collaboration on complex repair jobs.
  • Developed strong relationships with clients through courteous service and effective problem-solving skills.
  • Collaborated effectively with colleagues to troubleshoot challenging situations involving intricate or unique repair requirements.
  • Conducted thorough inspections to identify potential tire hazards, ensuring the safety of customers'' vehicles.
  • Increased shop efficiency by maintaining an organized workspace and proper inventory management of tools and supplies.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Checked, installed and repaired rotors, pads, and drums.

Fence Installer

SelfHelpWorks
06.2024 - 07.2024
  • Used hand tools and instruments to take measurements.
  • Removed old fences efficiently without causing damage to surrounding structures or landscaping.
  • Dug holes and trenches to position fences correctly.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Discussed fencing requirements and specifications with clients.
  • Quickly adapted to changing project requirements, maintaining productivity while accommodating client requests or unforeseen circumstances.
  • Used alternate finishes based on climate, topography and appearance of specified area.
  • Conducted site inspections to determine project costs and required installation materials.

Fence Installer

Jimagua's Fence
04.2024 - 05.2024
  • Used hand tools and instruments to take measurements.
  • Removed old fences efficiently without causing damage to surrounding structures or landscaping.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Completed fence installation projects within budget and on time, ensuring efficient use of resources.
  • Installed gates securely and accurately, ensuring smooth operation for clients postinstallation.
  • Joined, raised and secured fence segments in place.
  • Quickly adapted to changing project requirements, maintaining productivity while accommodating client requests or unforeseen circumstances.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Maintained safe working conditions by adhering to industry safety guidelines and company protocols.
  • Conducted site inspections to determine project costs and required installation materials.

Car Detailer

The White Glove Detailed
06.2023 - 02.2024
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Provided exceptional customer service and addressed customer inquiries.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied protective agents, including sealants, to protect surfaces.
  • Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Boosted interior cleanliness, shampooing carpets and treating leather seats.
  • Maintained safe and organized workspace to prevent accidents and improve workflow.
  • Enhanced vehicle appearance by meticulously washing exteriors and vacuuming interiors.

Education

High School Diploma -

Iselin Jimenez
Habana Cuba
10-2022

Skills

  • Tire mounting
  • Following safety practices
  • Car washing techniques
  • Wheel balancing

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Tire Repair & Installament

ER Auto Service
07.2024 - Current

Fence Installer

SelfHelpWorks
06.2024 - 07.2024

Fence Installer

Jimagua's Fence
04.2024 - 05.2024

Car Detailer

The White Glove Detailed
06.2023 - 02.2024

High School Diploma -

Iselin Jimenez

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Kevin Ricketts