Kevin Rios
Cedar Hill
Summary
Detail-oriented professional skilled in customer service and multitasking. Bilingual in English and Spanish, enhancing communication with diverse clientele. Experienced in fast-paced environments, demonstrating adaptability to change and ability to thrive under pressure. Committed to delivering positive customer experiences while managing time effectively staying clean and organized.
Overview
1
1
year of professional experience
Work History
Crew Member/Trainer Assistant
Raising Cane's
Cedar Hill
03.2025 - Current
- Trained new crew members on food preparation and safety procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Monitored inventory levels and restocked supplies regularly.
- Provided excellent customer service and resolved guest inquiries promptly.
- Ensured compliance with health and safety regulations during shifts.
- Collaborated with team members to enhance service efficiency during peak hours.
- Coached crew members on problem-solving skills to effectively handle challenging customer interactions.
- Resolved technical issues during transactions to ensure smooth operations.
- Assisted in creating a motivational atmosphere that encouraged team growth.
- Demonstrated proper equipment use, promoting safety and operational efficiency.
Education
Duncanville High School
Duncanville, TX05-2026
Skills
- Customer service
- Employee training
- Problem solving
- Multitasking and organization
- Task prioritization
- Sanitation and cleaning
- Operational safety
- Complaint resolution
- Point of sale operations
- Active listening
- Conflict resolution techniques
- Communication skills
- Time management
- Health and safety regulations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Crew Member/Trainer Assistant
Raising Cane's
03.2025 - Current
Duncanville High School