Kevin Rivera
Accokeek,Maryland
Summary
Proven leader and skilled trainer at MacDonalds, adept in customer service and staff education, significantly enhancing team performance and service quality. Excelled in employee training and cash handling, setting a high standard for efficiency and team leadership without exceeding a 55-word limit, embodying a results-driven approach through active, achievement-focused language.
Overview
2
2
years of professional experience
Work History
Crew Trainer
MacDonalds
04.2022 - 08.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Helping out store manger with inventory ,organize supplies with manger.
Education
Gwynn Park Highschool
Brandywine, MD05.2024
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Active Listening
- Staff education and training
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
MacDonalds
04.2022 - 08.2024
Gwynn Park Highschool
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