Kevin Robert Gonzalez
Miami,USA
Summary
Seasoned Client Advisor with strong background in building and maintaining client relationships. Passionate about developing efficient, devoted teams by leading by example.
Overview
4
4
years of professional experience
Work History
Client Advisor
Louis Vuitton - LVMH
Miami, FL
08.2024 - Current
- Developed relationships with clients through regular communication and follow-up.
- Working closely with senior management team members regarding client relations initiatives.
- Collaborating with the VM and management team to develop strategies for achieving desired outcomes from client interactions.
- Providing guidance and support to all members of the team to ensure the successful completion of tasks and business Ackerman.
- Managed client accounts with accuracy and efficiency while meeting established KPI's.
Client Advisor - VM
OFF WHITE
Miami, FL
01.2023 - 08.2024
- Top sales performer within the company worldwide.
- Meet and exceed monthly sales goals and KPI'S through client outreach, client appointments/consignments, and development of new clients.
- Sustain an elevated level of product knowledge (Technical and Inspirational).
- VM for both men's and women's floors. Submitting photos weekly to our Director of Visual Merchandising based in Milano, Italy. Training team members on visual merchandising techniques and best practices.
Client Advisor
Prada
Bal Harbour, FL
05.2022 - 03.2023
- Utilized clienteling tools to maintain contact with customers and provide tailored offerings based on their purchase history.
- Sold complementary items across multiple product categories during appointments by anticipating client needs and making appropriate suggestions.
- Conducted private consultations for VIP clients to discuss their specific needs and preferences.
- Assisted high-end clientele in selecting and purchasing exotics.
Sales Supervisor
Alexander McQueen
Aventura - Lenox , FL - GA
09.2021 - 05.2022
- Managed sales team and ensured achievement of sales targets.
- Resolved customer complaints efficiently and professionally.
- Fostered positive work environment to motivate sales team.
- Led weekly team meetings to discuss updates, progress, and address any concerns or issues.
Education
Keiser University
Skills
- Time management
- Teamwork
- Problem-Solving
- Adaptability and Flexibility
- Multitasking
- Microsoft Word - Excel - Numbers
- Leadership training and development
- Visual merchandising
- Staff training/development
- Training and development expertise
Timeline
Client Advisor
Louis Vuitton - LVMH
08.2024 - Current
Client Advisor - VM
OFF WHITE
01.2023 - 08.2024
Client Advisor
Prada
05.2022 - 03.2023
Sales Supervisor
Alexander McQueen
09.2021 - 05.2022
Keiser University