Dynamic Senior Fleet Manager with expertise in team leadership, resource allocation, and regulatory compliance. Proven track record in optimizing fleet operations and enhancing documentation processes to drive operational efficiency.
Results-driven professional with extensive experience in fleet management and cross-functional team leadership. Skilled in enhancing operational efficiency and fostering collaborative partnerships to ensure compliance and improve service delivery across multiple locations.
Overview
31
31
years of professional experience
Work History
Senior Fleet Manager, DOT Regulations
AT&T
Meridian, MS
01.2022 - 12.2022
Led cross-functional teams to enhance documentation processes for regulated vehicles and drivers.
Led a team of five in overseeing the national database to ensure timely recording of annual documentation for regulated drivers. Championed the preservation of archives to meet regulatory standards.
Directed a five-member team to coordinate with local garages and management, guaranteeing that all regulated vehicles met compliance standards and passed inspections on schedule.
Managed adherence to safety and emission standards to ensure regulatory compliance in fleet operations.
Collaborated with senior managers to implement strategies that enhance continuous improvement and promote transparency in fleet department activities.
Area Manager, Gulf South Region
AT&T
Meridian, MS
03.2018 - 02.2022
Facilitated shift from vended services to physical garage locations to improve customer service delivery.
Cultivated and strengthened relationships through targeted outreach efforts to enhance regional partnerships in Alabama, Louisiana, Mississippi, Tennessee, and Kentucky.
Optimized daily operations across 16 garages by supervising a diverse team of 129 non-W2 employees, including mechanics and support staff.
Implemented strategies to streamline regional operations, resulting in improved service delivery and strengthened client relationships.
Assessed team dynamics and executed performance enhancement strategies to optimize operational efficiency.
Conducted thorough market research to uncover growth opportunities and execute revenue-enhancing strategies.
Guided management staff through strategic mentorship initiatives, fostering leadership growth and strengthening team dynamics.
Optimized and enhanced processes to elevate service delivery efficiency across multiple locations.
Monitored and evaluated quality control processes to uphold corporate standards and enhance operational efficiency.
Assessed financial needs and managed budgetary allocations to support regional strategic objectives.
Led a team in cultivating a supportive culture, driving efforts to consistently exceed performance targets.
Senior Fleet Manager, Dispositions
AT&T
Meridian, MS
02.2020 - 12.2020
Developed and implemented strategies to optimize fleet performance and reduce operational costs based on year model and vehicle history
Led cross-functional teams to enhance vehicle maintenance processes to optimize life cycle of each vehicle type and leased or owned
Analyzed data trends to drive decision-making for fleet procurement and asset utilization based on expected terrain, i.e. urban VS rural, mountainous VS plains, Artic VS Tropic, etc...
Modified and Enhanced previous scale per model of optimum time of disposition for each large scale numbers of common type fleet units based on new age technologies to ensure each dispositioned unit had produced enough revenue duriing
its life cycle to not only replace itself and in many cases two others of like type.
Collaborated with leadership of all client business units to lead study into most effective and efficient model of fleet procurement and sustainability on a going forward basis based on efficiency, longevity, and aesthetically in a much needed preservation of the AT&T brand.
Fleet lead in effectively changing the scale of fleet model that gained attention not only from our Board Members but also like type business as we introduced a more streamlined and modern fleet moving from primarily owned units to leased; most common type 3 year unlimited miles with the option to extend based on production needs as vehicle term nears the close.
Area Manager, Out of Region
AT&T
Meridian, MS
01.2016 - 03.2018
Led DIRECTV Fleet Operations team through a difficult and complicated transition as each Standard Operating Procedures were totally opposite. DIRECTV vehicles are 100% vendor maintained and serviced while ATT vehicles where 75% maintained and serviced in company owned brick and mortar garages.
Because of my extensive experience, i was immediately thrust into managing The Out of Region which is all territory outside of AT&T's original 21 state footprint that is 100% vended
Charged with implementing plan of action to transition all applicable DIRECTV vehicles approximately 3000 units to brick and mortor garages. Given the complexity and contrasts between the two business models i was afforded sustainable deadline of 12 months
Effectively and tirelessly collaborated with each cross functional team to begin first stage of transition in six months and successfully complete the last stage and entire transition in at the close of the ninth month with 90 days to improve workflow process.
Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Transformed underperforming teams that were struggling through transitional period into productive, profitable teams.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Facilitated conflict resolution among team members, and business units promoting open communication and fostering a positive workplace culture.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Resolved conflicts promptly to promote positive environment for the two merged companies.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Senior Manager, Regional Fleet Services
DIRECTV
Meridian, MS
08.2008 - 01.2016
Upon the acquisition of Bruister & Associates i retained the management of the fleet i had orchestrated which operated out of LA, MS, AL, GA, TN, FL, and KY which consequentially deemed my region.
Led a flawless transition of my vehicles and fleet processes through the acquisition period with little or no interruptions to business continuity
Maintained in constant collaboration with another newly aquired Director of Fleet in Denver as we were charged with combining best practices of the two fleets to streamline one book of standard process that we both share and adhere to going foward
Led cross-functional teams to enhance operational efficiency and streamline workflows.
Oversaw project management processes, ensuring timely delivery of key objectives and milestones.
Developed and implemented strategic initiatives to drive, adapt, and adhere to as the new standard procedure.
Mentored junior managers, fostering professional development and enhancing team performance which is key to job security during time of acquisition.
Collaborated with stakeholders to align business strategies with organizational goals.
Implemented data-driven solutions to improve service quality and reduce operational costs.
Spearheaded change management efforts, cultivating a culture of continuous improvement across departments.
Provided strong leadership to enhance team productivity and morale.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Achieved operational excellence by streamlining processes and implementing best practices.
Director of Fleet Operations
Bruister & Associates
Meridian, MS
08.2005 - 08.2008
Established and directed daily operations for a newly introduced fleet of 722 leased company vehicles.
Executed strategic fleet expansion, growing total units from 23 to 722 in less than 180 days.
Engaged with leasing company to assess vehicle options and specifications, ensuring timely decisions on interior design and outfitter equipment.
Implemented systematic improvements in fleet maintenance, resulting in increased vehicle uptime and reliability.
Spearheaded initiatives with cross-functional teams aimed at enhancing operational performance and lowering transportation expenditures.
Orchestrated integration of advanced fleet management platform, optimizing routing and scheduling processes for increased operational effectiveness.
Developed and executed data-driven route optimization strategies to maximize fleet efficiency.
Analyzed current processes and suggested enhancements to drive efficiency and reduce financial outlays.
Conducted thorough updates and verifications of driver records to ensure accurate and efficient delivery scheduling.
Managed maintenance team to streamline processes through effective task delegation.
Facilitated safety meetings in collaboration with insurance provider to enhance team awareness of best practices for hazard mitigation.
Maintained accurate records of equipment transfers and sales transactions to support inventory management.
Oversaw project execution by effectively distributing tasks and evaluating employee contributions.
Developed and implemented specialized design concepts and build requirements for targeted vehicles to ensure alignment with advanced job criteria.
Engaged with vendors and service providers to foster collaborative partnerships and enhance operational efficiency.
Facilitated comprehensive training programs and recruitment strategies to build a skilled workforce.
Addressed challenging customer interactions to support team members and ensure high-quality customer service delivery.
Implemented strategic negotiations with vendors to minimize costs and leverage national account pricing.
Risk Manager
Bruister & Associates
Meridian, MS
07.2002 - 07.2005
Developed risk assessment frameworks to identify potential vulnerabilities across organizational processes.
Implemented risk mitigation strategies that streamlined compliance with regulatory standards and best practices.
Led cross-functional teams in conducting comprehensive risk analyses to support strategic decision-making initiatives.
Established key performance indicators for monitoring risk management effectiveness and operational resilience.
Analyzed market trends and emerging risks, providing actionable insights to senior leadership for informed planning.
Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
Supported executive decision-making by providing accurate and timely reports on enterprise-wide risk exposure levels.
Handled both General and Auto Liability claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
Owner/Managing Partner
C & K Farms
Shaw, MS
03.1998 - 06.2002
Analyzed agricultural processes and developed targeted strategies to maximize crop yield and streamline resource management.
Directed daily farm activities to ensure optimal utilization of resources and equipment.
Facilitated training sessions focused on skill development to boost overall team productivity and performance.
Executed sustainable farming practices to enhance environmental stewardship and reduce operational costs.
Operations Manager
Topanga Farms & Fisheries
Shaw, MS
04.1992 - 02.1998
Directed financial planning and resource distribution to align with strategic objectives and enhance operational efficiency.
Fostered an environment of ongoing improvement through the identification of operational system and procedure enhancement opportunities.
Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Developed and implemented standard operating procedures to optimize employee performance.
Implemented and maintained adherence to industry regulations and company policies to uphold operational integrity.
Drove sustainable business growth through effective leadership of operational strategy and comprehensive long-range planning.
Implemented technology upgrades which resulted in increased workflow efficiency.
Optimized lead time reduction through meticulous planning efforts to enhance operational efficiency.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Marketing Management
Delta State University
Cleveland, MS
Skills
Team leadership
Resource allocation
Building professional relationships
Team collaboration enhancement
Fleet optimization
Vendor management
Excellent Verbal and written communication
Affiliations
Member of American Fleet Leasing Association
Former Board of Directors of The Delta Council
Interests
Team Sports Even at 57 I still enjoy ans seek the occasional pickup basketball game
Enjoy cooking on the grill especially when given the opportunity to showcase my love for the grill for a group of others
Love anything outdoor from sports, hunting, fishing, camping,enjoying with family and friends
As a former farmer, why wouldnt i have a garden Alomng with my wife i am an avid gardner and for two competitors the gharden often becomes a healthy competition consisting a lot of good clean smack talking