Yamilette Branly Rodriguez
Kissimmee,FL
Summary
Responsible and mature [Team Member] who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.
High enthusiastic, with great friendly personality, also interactive with guest and customers to make them feel special, and to have a great vacation during their stay. Hardworking individual to excessed high guest service and satisfaction.
Overview
9
9
years of professional experience
Work History
Recreation Associate
Orange Lake Resorts
Orlando, FL
02.2018 - Current
- Promoted a safe and interactive environment for club clients and members.
- Ensure rules and regulations for all amenities.
- Provide guest satisfaction during their stay.
- Provide information to all guest with all knowledge.
- Performed sales transactions in a timely fashion.
- Entered all sales into the cash register to ensure purchases were accurately recorded.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
Team Member
Burger King Corporation
Orlando, FL
07.2017 - 02.2018
- Greet and welcome guest, and customers with a smile after entering the store.
- Processed cash and credit payments rapidly and accurately.
- Use value-added suggestive sales techniques to generate additional sales.
- Built long-term customer relationships and advised customers on purchases and promotions.
Education
High School Diploma - undefined
Poinciana High School
Kissimmee, FL2018
Skills
- Strong work ethic
- Customer-oriented
- Accurate money handling
- Credit card transactions
- Upselling techniques
- Bilingual in [Spanish & English]
- Customer service-oriented
- Active listening skills
Timeline
Recreation Associate
Orange Lake Resorts
02.2018 - Current
Team Member
Burger King Corporation
07.2017 - 02.2018
High School Diploma - undefined
Poinciana High School