Vanessa Silva
Delano
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Recreation Associate
City of Delano
07.2021 - Current
- Trained staff members on conducting events and following safety procedures.
- Monitored participation in recreational activities to provide assistance to participants.
- Coordinated volunteer efforts for special events, enhancing overall community involvement within our programming initiatives.
- Utilized social media platforms to showcase facility offerings and upcoming events, increasing online engagement and attracting new clientele.
- Supervised daily operations at recreation facilities, maintaining cleanliness standards while providing excellent customer service to all patrons.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Streamlined registration processes through the implementation of efficient software systems, reducing wait times for guests during checkin.
- Assisted in preparing recreational materials and supplies for each activity.
- Collaborated with community organizations for successful event planning and partnerships, increasing local engagement in recreational programs.
- Created and updated records and files to maintain document compliance.
- Assisted in organizing special events, resulting in increased community engagement.
- Handled registration processes efficiently, streamlining operations for both staff and patrons alike.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Direct Care Staff Member
Kelly and Scott's Care Home
10.2019 - 04.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Administered medication as directed by physician.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Service Champion
Taco Bell
04.2018 - 09.2020
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Input food and drink orders into system, documented special requests and processed payments.
- Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Medical Assistant Extern
Dr. Shyam Bhaskar
10.2019 - 12.2019
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
- Assisted in the early detection of health issues through routine screenings, such as blood pressure checks and glucose tests.
- Increased efficiency in processing lab test orders by accurately entering information into computerized systems in a timely manner.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Certificate in Clinical Medical Assisting - Medical Assisting
San Joaquin Valley College
Delano12.2019
Skills
- Computer Skills
- Multitasking
- Collaboration and Teamwork
- Organizational Skills
- Excellent Communication
- Time Management
- Active Listening
- Customer Service
- Cash Handling
- Telephone Etiquette
Timeline
Recreation Associate
City of Delano
07.2021 - Current
Direct Care Staff Member
Kelly and Scott's Care Home
10.2019 - 04.2021
Medical Assistant Extern
Dr. Shyam Bhaskar
10.2019 - 12.2019
Service Champion
Taco Bell
04.2018 - 09.2020
Certificate in Clinical Medical Assisting - Medical Assisting
San Joaquin Valley College
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