Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
Work History
Senior Correctional Officer
Northeast Ohio Correctional Center (NEOCC)
Youngstown, OH
05.2022 - Current
Supervised inmate activities and ensured compliance with facility regulations and security protocols.
Documented incidents and prepared detailed reports for management review and further action.
Maintained order in correctional facilities by enforcing rules, regulations and procedures.
Supervised and coordinated the daily operations of a unit within the facility.
Supervised inmate activities, including meals, recreation times, and work assignments.
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Conducted headcounts to ensure that all inmates were accounted for.
Monitored inmate behavior and intervened in potential altercations to maintain a safe environment.
General Manager
Aarons Sales And Lease
Liberty, OH
04.2009 - 05.2022
Supervised team development initiatives to enhance employee skills and engagement.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.