Kevin Ruiz
Orange County ,CA
Summary
Dynamic Business Operations Specialist with expertise in optimizing operational processes and driving efficiency through effective business solutions. Demonstrates strong project management abilities and strategic planning skills, resulting in significant cost reductions and improved performance metrics. Adept at employing analytical and problem-solving techniques to achieve successful project outcomes that positively impact organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Executive Director of Operations
JVS Venture, LLC DBA Chick-fil-A Costa Mesa
Costa Mesa, CA
10.2018 - Current
- Supervised FSR establishment activities leading to a $12M revenue success.
- Awarded a second restaurant opportunity by Chick-fil-A, Inc.
- Mentored Operations Directors to ensure high productivity, profitability, and adherence to food safety standards.
- Conducted regular meetings with senior leadership to review past action items, P&L prospects, and other business performance topics.
- Developed personal growth assignments for senior leaders, including reading books and listening to podcasts.
- Provided leadership for cross-functional teams to manage projects from conception through implementation.
- Monitored departmental progress against established goals and objectives.
- Provided guidance on long-term planning initiatives related to strategic growth opportunities.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Enhanced operational systems, processes, and best practices for greater efficiency.
- Supported owner/operator with operational insights and strategic decision-making.
Supervisor
Starbucks Coffee Corporation
Huntington Beach, CA
11.2015 - 10.2018
- Maintained positive working relationship with fellow staff and management.
- Tracked progress on projects and provided timely feedback to staff members.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Acted as a liaison between upper management and staff, facilitating open communication.
Operations Lead
Boomers! Parks
Irvine, CA
03.2014 - 03.2016
- Ensured safe operation of amusement park rides, adhering to strict safety protocols.
- Coordinated with maintenance teams for regular ride servicing and critical repairs.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Maintained cleanliness and organization of work area.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
Some College (No Degree) -
Golden West College
Huntington Beach, CA06-2017
Skills
- Business analysis
- Strategic planning
- Process improvement
- Financial oversight
- Personnel development
- Organizational development
Certification
ServSafe
Certificate Number: 21674095
Date of Expiration: 02/01/2027
References
References available upon request.
Timeline
Executive Director of Operations
JVS Venture, LLC DBA Chick-fil-A Costa Mesa
10.2018 - Current
Supervisor
Starbucks Coffee Corporation
11.2015 - 10.2018
Operations Lead
Boomers! Parks
03.2014 - 03.2016
Some College (No Degree) -
Golden West College
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