Kevin Hardee
Manager
Leland,NC
Summary
Talented manager with expertise in team leadership, planning and organizational skills built during a challenging, but successful career. Has the capabilities to smoothly equip employees to independently handle daily functions and meet customer needs. Takes pride in being a diligent trainer and mentor with exceptional management abilities with a results-driven approach.
A successful, collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of employees, managers, and stakeholders in dynamic, fast-paced settings.
Is able to be an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude paired with a willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Jersey Mikes Sub's
08.2019 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly, showing an increase in customer satisfaction by approximately 20%.
- Streamlined store operations for increased efficiency, implementing new processes and procedures increasing overall productivity by 10%.
- Increased team productivity by implementing streamlined processes and effective communication strategies decreasing labor costs by up to 25%.
- Achieved departmental goals by developing and executing strategic plans and performance metrics increasing business profits by approximately 5%.
Organizational Director
Jersey Mikes Sub's
08.2019 - 01.2024
- Increased company revenue by streamlining processes and implementing cost-saving measures decreasing operational costs by 5%.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations increasing employee retention by 25%.
Volunteer Event Work
Town Creek Elementary School
03.2018 - 02.2021
- Skilled at working independently and collaboratively in a team environment helping to increase event attendance by 10%.
- Self-motivated, with a strong sense of personal responsibility.
Teacher Assistant
Town Creek Elementary School
03.2018 - 04.2020
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives helping to increase student grades by 15%.
Event Coordinator
ECHO, Crosswinds Church
06.2017 - 01.2020
- Enhanced attendee experience by meticulously planning and executing event logistics increasing attendance by 50%.
- Streamlined registration processes for increased efficiency and reduced waiting times by approximately 20%.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation increasing guest speaker attendance by 20%.
Lead and Organized FCA Meetings
FCA Group
08.2017 - 08.2018
- Streamlined event logistics by coordinating with vendors, managing budgets, and creating detailed timelines decreasing event costs by approximately 10%.
- Increased attendee satisfaction by designing engaging and interactive programs for conferences and workshops increasing attendance by 35%.
Education
Bachelor of Science in Business Administration, concentration in Supply Chain Management - Business, Supply Chain Management
University of North Carolina Wilmington, Cameron School of Business
Wilmington05.2024
Associate of Arts - Business
Brunswick Community College
Shallotte08.2021
Skills
- Managerial skills: proficient in management
- Delegates job positions to current workers which shows an increase in company productivity of 10%
- Manages fast paced working environments while leading employees to apply successful customer service that increased customer retention by 5%
- Performance Management
- Business Development
- Expense Tracking
- Policy Implementation
- Staff Development
- Workforce Management
- Strategic Planning
Certification
- Serve-safe certified, 08/27/20
- NCCER certified, 03/21/18
References
References available upon request.
Timeline
Manager
Jersey Mikes Sub's
08.2019 - Current
Organizational Director
Jersey Mikes Sub's
08.2019 - 01.2024
Volunteer Event Work
Town Creek Elementary School
03.2018 - 02.2021
Teacher Assistant
Town Creek Elementary School
03.2018 - 04.2020
Lead and Organized FCA Meetings
FCA Group
08.2017 - 08.2018
Event Coordinator
ECHO, Crosswinds Church
06.2017 - 01.2020
Bachelor of Science in Business Administration, concentration in Supply Chain Management - Business, Supply Chain Management
University of North Carolina Wilmington, Cameron School of Business
Associate of Arts - Business
Brunswick Community College
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