Kevin Schanz
Tampa
Summary
Motivated team leader with a commitment to high performance, while maintaining a positive customer experience. Proven track record to overachieve in an upbeat environment with integrity
Overview
10
10
years of professional experience
Work History
Uber Driver
Uber
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Licensed Insurance Sales Agent
SelectQuote
09.2020 - 10.2023
- Took inbound calls and converted warm leads into Medicare Supplement, Medicare Advantage or Ancillary sales.
- Exceeded sales goals every month while maintaining integrity.,
- Scored perfect in compliance with at least 6 sales reviewed per month.
- Top 30% of all agents.
Xfinity Sales Professional
Comcast
02.2018 - 08.2020
- Team Lead; trained new hires and coached staff
- Top performer in sales
- Effectively sold a variety of products to new customers and up-sold existing customers
- Consistently achieved outstanding NPS scores
Technical Support Representative
AT&T
08.2015 - 09.2017
- Consistently achieved top tier rankings in monthly metrics
- Repeat recipient of NPS Club award for NPS scores above 90
- Team Lead in daily meetings, huddles, and assisting colleagues with escalated issues and identification of best practices
Mobile Sales Associate
Best Buy
06.2014 - 07.2015
- Recognized for exceeding monthly sales objectives, month over month
- Developed and maintained up-to-date knowledge of service plans
- Sold and recommended a variety of wireless phones and accessories
Education
High School Diploma -
Centennial High School
Frisco, TX2013
Skills
- Sales Driven
- Critical Thinking
- Excellent Interpersonal Skills
- Escalation Handling/Resolution
- Rapport Building
- Account Management
Timeline
Uber Driver
Uber
11.2023 - Current
Licensed Insurance Sales Agent
SelectQuote
09.2020 - 10.2023
Xfinity Sales Professional
Comcast
02.2018 - 08.2020
Technical Support Representative
AT&T
08.2015 - 09.2017
Mobile Sales Associate
Best Buy
06.2014 - 07.2015
High School Diploma -
Centennial High School
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