Summary

Overview

Work History

Education

Skills

Certification

Accomplishments

Timeline

Hi, I’m

Kevin Schwindler

New Vehicle Sales Manager

Williamsville,NY

Summary

Performance-oriented sales leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

years of professional experience

Certificates

Work History

West Herr Automotive Group Inc.
Buffalo, NY

New Vehicle Sales Manager

02.2023 - Current

Job overview

Works for New York States largest automotive dealer group in one of its top producing locations.
Coaches with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
Leverages sales tools such as eLeads CRM, CDK, vAuto, AutoAlert, KBB and other resources to drive vehicle sales.
Manages a team of six Customer Care Managers (CCM's) to ensure maximum dealership efficiency as well as excellent customer service.
Consults with corporate and management teams to forecast monthly and annual sales goals
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales

West Herr Automotive Group Inc.
Buffalo, NY

Used Vehicle Sales Manager

06.2022 - 02.2023

Job overview

Worked for New York States largest Ford Dealer as one of two Used Vehicle Sales Managers.
Coached sales team of 20+ consultants to drive traffic through phone, online appointments and referrals to meet or exceed sales targets.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Collaborated with the dealership Inventory Manager to ensure a speedy inventory acquisition and recondition process.
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Merchandized and maintained an inventory of 250+ used vehicles.
Oversaw dealer vendors and remitted payments for inventory reconditioning services.
Managed a team of Lot Attendants who's primary tasks were to maintain dealership lot appearance and assist with vehicle transfers.

West Herr Automotive Group Inc.
Buffalo, NY

Finance Manager

01.2020 - 06.2022

Job overview

Negotiated loan terms and conditions with customers to secure favorable in house dealer lending.
Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Presented customized protection plans offered by the dealership including service programs, maintenance programs as well as ancillary protection plans.
Fostered relationships with lender representatives to ensure optimum callbacks for client approvals.
Oversaw a staff of 7 administrative workers and collaborated with the office manager to ensure proper training and development.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Processed loan applications and monitored progress from start to finish.
Assessed loan portfolios for compliance with underwriting policies.
Ensured dealer compliance with state and federal laws.

West Herr Automotive Group Inc.
Buffalo, NY

Sales and Leasing Consultant

05.2017 - 01.2020

Job overview

Used consultative sales techniques to understand client needs and recommend relevant products and services.
Created detailed sales presentations to communicate product features and market data.
Presented preliminary buyers orders to estimate purchase terms.
Ensured excellent customer experience by offering transparency and honesty throughout all stages of the customers purchase.
Maintained and scrubbed an independent book of business to generate additional sales opportunities all while building rapport with clients.

West Herr Automotive Group Inc.
Buffalo, NY

Sales Assistant

09.2014 - 05.2017

Job overview

Worked directly with one of Chevrolet's top performing sales and leasing consultants in the Northeast region; assisting his daily needs as well as handling customer vehicle deliveries.
Learned best practices in automotive sales first-hand by personally handling 400+ customer vehicle deliveries annually.
Managed customer relationship data and headed holiday, birthday and quarterly mail-merges to stay in contact with clients.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Niagara University
Niagara Falls, NY

Bachelor of Science from Integrated Business Management

09.2015 - 05.2019

University Overview

Minor in Law and Jurisprudence
Elected Class President for Niagara University Student Government Association from 2015 - 2019
Dean's List 4 semesters
3.8 GPA
Clarence High School Academy of Business & Fiance Scholarship Recipient

Skills

Business development

Sales processes

Solution selling

Coaching and mentoring

Sales presentations

Direct sales

New Business Development

Communication

Merchandizing

Relationship Management

Presentation Skills

Data Analysis

Certification

Dale Carnegie Skills for Success